About the Role Our client, a premier event venue and hotel located in Polokwane , is seeking a highly organized and detail-oriented Banqueting Manager. This role is responsible for overseeing all aspects of banqueting and event operations, from initial client inquiry through to event execution and post-event follow-up. You will ensure that all events, including weddings, conferences, and corporate functions, are executed flawlessly, meeting and exceeding client expectations. The ideal candidate has a proven track record in event management, strong leadership skills, and a passion for creating memorable experiences. This position requires effective coordination with various departments, including F&B, kitchen, and facilities, to deliver seamless events in Polokwane , Limpopo. A hybrid work model allows for both on-site operational management and off-site planning and administration.
Key Responsibilities
- Manage and oversee all banqueting and event operations, ensuring a high standard of service and execution.
- Liaise with clients to understand their event requirements, offering creative solutions and ensuring all details are meticulously planned.
- Develop detailed event plans, timelines, and staffing schedules, coordinating with relevant departments such as the kitchen, bar, and audiovisual teams.
- Supervise event staff during functions, ensuring smooth service delivery and prompt resolution of any issues.
- Manage event budgets, including costing, pricing, and invoicing, to ensure profitability and client satisfaction.
- Conduct pre- and post-event meetings with clients and internal teams to review event success and identify areas for improvement.
- Maintain strong relationships with vendors, suppliers, and other external partners.
- Ensure adherence to all health, safety, and hygiene regulations within banqueting spaces.
- Stay updated on event trends and industry best practices to enhance service offerings.
- Contribute to the marketing and sales efforts for banqueting and event services.
Requirements
- A minimum of 4 years of experience in banqueting, event management, or a similar hospitality role.
- Proven ability to manage multiple events simultaneously while maintaining attention to detail.
- Excellent organizational, planning, and time management skills.
- Strong leadership and team management capabilities.
- Exceptional communication, interpersonal, and negotiation skills.
- Proficiency in event planning software and Microsoft Office Suite.
- A creative approach to event design and problem-solving.
- Knowledge of food and beverage service standards for banqueting.
- Ability to work flexible hours, including evenings, weekends, and holidays, as event schedules require.
- Experience working in Polokwane or the surrounding Limpopo region is an advantage.
Benefits
- Competitive salary and commission on successful events.
- Performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and training in event management.
- Employee discounts on hotel services and dining.
- A dynamic and fast-paced work environment within a leading venue in Polokwane .
- Be instrumental in creating unforgettable events.