Client Support Administrator - Mahikeng Business Services

Placements24; LegKraal Gate; Hybrid; ZAR 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Professional development opportunities

Stable work environment

Career growth

Zusammenfassung

Placements24 seeks a meticulous Client Support Administrator for a hybrid position in Mahikeng, North West. You will manage client records, handle inquiries, and coordinate services to meet client needs, while supporting onboarding and ongoing account management with a professional, detail‑oriented approach.

The role emphasizes strong communication, excellent organizational skills, and collaboration across internal departments to ensure client satisfaction in a dynamic business services

Qualifikationen

• Experience in administrative, customer service, or client support roles.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and CRM software.
• Detail-oriented with a strong commitment to accuracy.
• Hybrid work model with on-site presence in Mahikeng, North West, ZA.

Aufgaben

• Manage and maintain client records and databases with accuracy.
• Handle client inquiries and correspondence via email, phone, and in person.
• Schedule client meetings and appointments.
• Prepare reports, presentations, and other administrative documents.
• Coordinate the delivery of business services to clients.
• Process client service requests and ensure timely follow-up.
• Assist with onboarding new clients and managing existing accounts.
• Liaise with internal departments to ensure client needs are met.
• Maintain office supplies and manage administrative tasks.
• Ensure a high level of professionalism and client satisfaction in all interactions.

Kenntnisse

Organizational skills

Communication skills

Detail-oriented

Team collaboration

Ausbildung

High school diploma or equivalent

Tools

MS Office

CRM software

Jobbeschreibung

About the Role

Our client, a progressive business services firm operating in **Mahikeng, North West**, is looking for a meticulous and proactive Client Support Administrator. This role is crucial for ensuring the smooth operation of client accounts and providing exceptional administrative support to our diverse business clientele. You will manage client communications, maintain essential records, and coordinate services to meet client needs effectively. The ideal candidate is highly organized, possesses strong communication skills, and has a keen eye for detail. This is an excellent opportunity to contribute to a growing company and develop your administrative career within a supportive environment in the **North West** province. This **Hybrid** position allows for a combination of on-site work in **Mahikeng** and remote flexibility, offering a balanced work-life approach. Join us and play a key role in delivering outstanding service to our business partners in **Mahikeng, North West, ZA**.

Key Responsibilities

• Manage and maintain client records and databases with accuracy.
• Handle client inquiries and correspondence via email, phone, and in person.
• Schedule client meetings and appointments.
• Prepare reports, presentations, and other administrative documents.
• Coordinate the delivery of business services to clients.
• Process client service requests and ensure timely follow-up.
• Assist with onboarding new clients and managing existing accounts.
• Liaise with internal departments to ensure client needs are met.
• Maintain office supplies and manage administrative tasks.
• Ensure a high level of professionalism and client satisfaction in all interactions.

Requirements

• Previous experience in an administrative, customer service, or client support role.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
• Ability to work independently and as part of a team.
• Detail-oriented with a strong commitment to accuracy.
• High school diploma or equivalent; further administrative qualifications are a plus.
• Adaptable to a **Hybrid** work model, with required on-site presence in **Mahikeng, North West, ZA**.
• Professional demeanor and strong work ethic.
• A proactive approach to problem-solving and client support.

Benefits

• Competitive annual salary.
• Opportunities for professional development and administrative training.
• A stable and supportive work environment.
• Exposure to various business services and client needs.
• Flexible **Hybrid** work arrangements.
• Collaborative team culture.
• Standard company benefits package.
• Potential for career advancement within the firm.
• Work within the growing economic landscape of **Mahikeng**.
• A role that values accuracy and client satisfaction.