Client Support Administrator

Placements24; Randburg; Hybrid; ZAR 240,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Competitive salary

Job summary

Placements24 in Randburg is seeking a detail-oriented Client Support Administrator to join our team. This role blends administrative duties with client interactions to ensure smooth operations and high client satisfaction.

You will manage communications, handle data entry and scheduling, onboard new clients, and coordinate services across departments. The hybrid model offers a mix of in-office and remote work, with opportunities for professional growth.

Qualifications

• Proven experience in an administrative or client support role.
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to multitask and prioritize effectively in a fast-paced setting.

Responsibilities

• Manage client inquiries via phone, email, and in-person interactions.
• Provide administrative support, including data entry, scheduling, and document management.
• Assist with onboarding new clients and coordinating service delivery.
• Liaise with internal departments to ensure client needs are met promptly.
• Maintain client records and update CRM databases accurately.

Skills

Administrative experience

Client support

Organizational skills

Time management

Communication skills

MS Office & CRM

Tools

CRM software

Microsoft Office Suite

Job description

About the Role

Our client is looking for a detail-oriented and organized Client Support Administrator to join their team in Randburg . This role combines administrative support with customer interaction, ensuring smooth operations and client satisfaction. You will manage client communications, handle administrative tasks, and provide support to the sales and service teams. The position offers a hybrid work model, allowing for a blend of office-based responsibilities and remote flexibility. We seek candidates with excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving within a dynamic business environment.

Key Responsibilities

• Manage client inquiries via phone, email, and in-person interactions.


• Provide administrative support, including data entry, scheduling, and document management.


• Assist with onboarding new clients and coordinating service delivery.


• Liaise with internal departments to ensure client needs are met promptly.


• Maintain client records and update CRM databases accurately.

Requirements

• Proven experience in an administrative or client support role.


• Excellent organizational and time-management skills .


• Strong written and verbal communication abilities.


• Proficiency in Microsoft Office Suite and CRM software.


• Ability to multitask and prioritize effectively in a fast-paced setting.

Benefits

• Competitive salary and potential for performance-based incentives.


• Hybrid work model for enhanced flexibility.


• Opportunities for professional development and training.


• Comprehensive benefits package.


• A collaborative and professional work culture in Randburg .