Client-Focused Administrative Pro | Hybrid Role | Mossel Bay

Placements24; Mossel Bay; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Professional development

Coastal location

Team collaboration

Job summary

WhatJobs Direct in Mossel Bay, Western Cape, is seeking a proactive Administrative Assistant to support the client services team. You will manage client communications, schedule appointments, maintain client records, and assist the sales team in lead follow-ups.

This role offers a hybrid work model, combining in-office collaboration with remote work, and requires excellent communication, strong organizational skills, and a customer‑service mindset.

Qualifications

• Experience as Administrative Assistant in a client-facing role.
• Excellent communication and interpersonal skills.
• Proficient with MS Office and CRM software.
• Strong organizational abilities and attention to detail.
• Hybrid work experience or ability to work remotely/in-office in Mossel Bay.

Responsibilities

• Manage client inquiries via phone, email, and in-person with professionalism.
• Schedule and confirm client appointments and meetings.
• Maintain client databases and CRM records accurately.
• Prepare client-facing documents and proposals.
• Coordinate with internal teams to meet client needs.
• Support the sales team with lead management and follow-ups.
• Handle general office duties and confidentiality.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Education

High school diploma

Business administration education

Tools

Microsoft Office

CRM software

Job description

WhatJobs Direct in Mossel Bay, Western Cape, is seeking a proactive Administrative Assistant to support the client services team. You will manage client communications, schedule appointments, maintain client records, and assist the sales team in lead follow-ups.

This role offers a hybrid work model, combining in-office collaboration with remote work, and requires excellent communication, strong organizational skills, and a customer‑service mindset.