Case Manager - Social Services

Placements24; Rustenburg; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Full remote working arrangement

Professional development opportunities

Supportive virtual team environment

Job summary

Placements24 is seeking a proactive Case Manager to join its social services team. The role is initially focused on clients in the Rustenburg area with full remote flexibility, allowing autonomy while making a meaningful impact.

You will manage a caseload, assess needs, develop care plans, coordinate access to services, and advocate for clients. Strong organizational and communication skills are essential to maintain records and collaborate with partners.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related field.
• Experience as a Case Manager or in similar social services role.
• Familiarity with local social service networks in the North West province.
• Strong organizational, time management, and documentation skills.
• Excellent communication and interpersonal skills.
• Proficiency with digital communication tools and case management software.

Responsibilities

• Assess client needs and develop comprehensive, individualized case management plans.
• Coordinate services with healthcare providers, government agencies, and community organizations.
• Monitor client progress and adjust service plans as necessary to ensure effectiveness.
• Provide counseling and support to clients facing social, emotional, or economic challenges.
• Maintain detailed and accurate client records, ensuring confidentiality and compliance.
• Advocate on behalf of clients to ensure they receive appropriate services and support.

Skills

Organizational skills

Time management

Documentation skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in Social Work, Psychology, or related field

Tools

Case management software

Job description

About the Role

Our client is looking for a proactive and organized Case Manager to join their social services team, initially serving clients in the Rustenburg area, with the role offering full remote flexibility. You will manage a caseload of clients, assessing their needs, developing personalized care plans, and coordinating access to essential social services. This position requires a deep understanding of available resources and a commitment to advocating for client well-being. It's a critical role focused on empowering individuals and families to overcome challenges and achieve greater independence through diligent case management.

Key Responsibilities

• Assess client needs and develop comprehensive, individualized case management plans.
• Coordinate services with healthcare providers, government agencies, and community organizations.
• Monitor client progress and adjust service plans as necessary to ensure effectiveness.
• Provide counseling and support to clients facing social, emotional, or economic challenges.
• Maintain detailed and accurate client records, ensuring confidentiality and compliance.
• Advocate on behalf of clients to ensure they receive appropriate services and support.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related field.
• Previous experience as a Case Manager or in a similar social services role.
• Familiarity with local social service networks and resources in the North West province.
• Strong organizational, time management, and documentation skills.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients.
• Proficiency in digital communication tools and case management software.

Benefits

• Competitive annual salary commensurate with experience.
• Full remote working arrangement, offering flexibility and autonomy.
• Opportunities for professional development and skill enhancement.
• A chance to make a significant positive impact on individuals' lives.
• Supportive virtual team environment.