Case Manager

Placements24; Rustenburg; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Supportive team environment

Community impact

Job summary

Placements24 is seeking a proactive Case Manager to join our community services team in Rustenburg. You will coordinate and deliver essential support services to individuals and families navigating complex social and economic challenges, acting as the primary contact to ensure access to resources and guidance.

You will liaise with partners and agencies, monitor progress, and advocate to help clients achieve personal goals, contributing to the resilience of the local community.

Qualifications

• Relevant qualification in Social Work, Psychology, or a related field.
• Demonstrated experience in case management or a similar client support role.
• In-depth knowledge of social services and community support systems in Rustenburg.

Responsibilities

• Assess client needs and develop individualized case management plans.
• Coordinate and facilitate access to various social services, healthcare, and employment opportunities.
• Monitor client progress regularly and adjust service plans as needed.
• Maintain accurate and up-to-date client records and documentation.
• Liaise with community partners, government agencies, and service providers.
• Provide ongoing support, counseling, and advocacy for clients.

Skills

Case management

Communication

Organizational skills

Problem-solving

Rapport building

Education

Social Work

Psychology

Tools

Case management software

Job description

About the Role

Our client is seeking a proactive and organized Case Manager to join their community services team in Rustenburg . This role focuses on coordinating and delivering essential support services to individuals and families navigating complex social and economic challenges. You will be the primary point of contact, ensuring clients receive appropriate assistance, resources, and guidance to achieve their personal goals. This is an important position within the North West province, requiring a deep understanding of local resources and a commitment to client advocacy, working within a supportive agency focused on community empowerment.

Key Responsibilities

• Assess client needs and develop individualized case management plans.
• Coordinate and facilitate access to various social services, healthcare, and employment opportunities.
• Monitor client progress regularly and adjust service plans as needed.
• Maintain accurate and up-to-date client records and documentation.
• Liaise effectively with community partners, government agencies, and service providers.
• Provide ongoing support, counseling, and advocacy for clients to overcome barriers.

Requirements

• Relevant qualification in Social Work, Psychology, or a related field.
• Demonstrated experience in case management or a similar client support role.
• In-depth knowledge of social services, mental health resources, and community support systems in Rustenburg .
• Strong organizational, problem-solving, and communication skills.
• Ability to build rapport and establish trusting relationships with diverse client populations.
• Proficiency in using case management software and standard office applications.

Benefits

• Competitive annual salary.
• Structured opportunities for professional growth and training.
• Work in a dynamic field making a direct impact in the North West province.
• Supportive team environment and management.
• Contribute to the resilience and well-being of the local community.