Case Manager - Social Welfare

Placements24; Randburg; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Wellness programs

Social impact

Job summary

Placements24 is seeking an experienced Case Manager to join their Social Welfare team in Randburg. The role involves assessing client needs, creating personalized intervention plans, and coordinating with government agencies and healthcare providers to secure services.

The candidate will advocate for clients, monitor progress, and maintain confidential records in line with policies and Gauteng legislation. Strong interpersonal skills and proficiency with case management software are essential.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 4 years' experience in case management or social welfare services.
• In-depth knowledge of social support systems, community resources, and relevant legislation in Gauteng.
• Strong assessment, crisis intervention, and problem-solving skills.
• Excellent interpersonal, communication, and report-writing abilities.
• Proficiency in case management software and standard office applications.

Responsibilities

• Conduct thorough assessments of client needs, including social, economic, and health factors.
• Develop and implement individualized case management plans with clear goals and timelines.
• Coordinate with government agencies, non-profits, and healthcare providers to secure necessary services.
• Provide ongoing support, counseling, and advocacy for clients throughout their case journey.
• Monitor client progress, document interventions, and evaluate the effectiveness of support plans.
• Maintain accurate and confidential case files in compliance with organizational policies and legal requirements.

Skills

Assessment

Crisis intervention

Interpersonal skills

Communication

Report writing

Case management

Education

Bachelor's degree in Social Work/ Psychology/ Sociology

Tools

Case management software

Office applications

Job description

About the Role

Our client is looking for an experienced and dedicated Case Manager to join their Social Welfare team in Randburg . This role is essential for providing comprehensive support and guidance to individuals and families facing complex social challenges. You will be responsible for assessing needs, developing personalized intervention plans, and connecting clients with appropriate resources and services. This position requires a highly organized and empathetic professional committed to advocating for clients and facilitating positive outcomes within the community, working closely with local service providers.

Key Responsibilities

• Conduct thorough assessments of client needs, including social, economic, and health factors.
• Develop and implement individualized case management plans with clear goals and timelines.
• Coordinate with government agencies, non-profits, and healthcare providers to secure necessary services.
• Provide ongoing support, counseling, and advocacy for clients throughout their case journey.
• Monitor client progress, document interventions, and evaluate the effectiveness of support plans.
• Maintain accurate and confidential case files in compliance with organizational policies and legal requirements.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 4 years' experience in case management or social welfare services.
• In-depth knowledge of social support systems, community resources, and relevant legislation in Gauteng .
• Strong assessment, crisis intervention, and problem-solving skills.
• Excellent interpersonal, communication, and report-writing abilities.
• Proficiency in case management software and standard office applications.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and advanced training.
• Supportive and collaborative work environment focused on social impact.
• Access to wellness programs and employee assistance services.
• A chance to make a meaningful difference in the lives of individuals and families in Randburg .