Case Manager - Social Services

Placements24; Benoni; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive annual salary

Hybrid work model

Medical and retirement benefits

Professional development

Supportive team environment

Job summary

Placements24 in Benoni is seeking an experienced Case Manager to join our social services team. This hybrid role combines remote work with in-person client visits to assess needs, develop service plans, and coordinate access to housing, healthcare, and counseling.

The ideal candidate has a Bachelor's degree in a related field, at least 3 years of case management experience, and strong interpersonal skills to advocate for clients across diverse communities in Gauteng.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field.

Responsibilities

• Conduct thorough client assessments to identify needs, strengths, and barriers to self-sufficiency.
• Develop individualized case plans in collaboration with clients, setting realistic goals and timelines.
• Coordinate and facilitate access to housing, employment, healthcare, and counseling services.
• Monitor client progress through virtual check-ins and in-person meetings.
• Maintain accurate case files, documenting interactions, progress and outcomes.
• Advocate for clients to ensure access to appropriate services across agencies.
• Liaise with external providers and government agencies to build a supportive network.

Skills

Interpersonal skills

Communication skills

Problem-solving

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Tools

Case management software

Job description

About the Role

Our client is seeking a dedicated and experienced Case Manager to join their social services team in Benoni . This hybrid role combines the efficiency of remote work with the necessity of in-person client interaction to provide comprehensive support and guidance. You will be responsible for assessing client needs, developing personalized service plans, and coordinating access to essential resources and support networks. This position is ideal for a motivated professional with a strong commitment to client advocacy and a proven ability to manage caseloads effectively, fostering positive outcomes and promoting client independence within the Gauteng region, utilizing a flexible approach to service delivery.

Key Responsibilities

• Conduct thorough client assessments to identify needs, strengths, and barriers to self-sufficiency.
• Develop individualized case plans in collaboration with clients, setting realistic goals and timelines.
• Coordinate and facilitate access to a range of social services, including housing, employment assistance, healthcare, and counseling.
• Monitor client progress regularly through virtual check-ins and necessary in-person meetings.
• Maintain accurate and up-to-date case files, documenting all interactions, progress, and outcomes.
• Advocate on behalf of clients to ensure they receive appropriate services and support from various agencies.
• Liaise with external service providers, community organizations, and government agencies to create a supportive network for clients.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in case management or social work.
• Strong understanding of social service systems, community resources, and relevant legislation.
• Excellent assessment, planning, and problem-solving skills.
• Proficiency in using case management software and virtual communication tools, alongside an ability to conduct in-person client visits in the Benoni area.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with diverse clients.

Benefits

• Competitive annual salary based on experience.
• Hybrid work model offering flexibility and work-life balance.
• Comprehensive medical and retirement benefits.
• Opportunities for professional development and advanced training.
• A supportive team environment focused on making a positive community impact.