Case Manager - Social Services

Placements24; Randburg; Hybrid; GBP 14,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Professional development opportunities

Health benefits

Meaningful social impact

Job summary

The role is a Case Manager position within a social services team based in Randburg, Gauteng, operating in a hybrid model. You will assess client needs, create tailored care plans, and connect clients with housing, employment, and healthcare resources.

Key duties include conducting thorough assessments, coordinating services, and maintaining confidential records, while collaborating with external agencies and advocates to support clients' rights and wellbeing.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field.
• Minimum of 3 years in case management or social services.
• Strong knowledge of local social service networks in Randburg.
• Excellent assessment, communication, and interpersonal skills.
• Proficiency with case management software and standard office apps.
• Ability to work independently and in teams, remote and field settings.

Responsibilities

• Conduct thorough assessments of client needs and support requirements.
• Develop and implement personalized case management plans.
• Coordinate access to housing, employment, and healthcare services.
• Monitor progress and adjust care plans as needed.
• Maintain detailed, confidential client records.
• Liaise with external agencies and community partners.
• Advocate for clients' rights and needs within systems.

Skills

Assessment skills

Communication

Interpersonal skills

Teamwork

Education

Bachelor's degree in Social Work

Tools

Case management software

Office applications

Job description

About the Role

Our client is seeking a dedicated and skilled Case Manager to join their social services team in Randburg . This role is central to providing comprehensive support and guidance to individuals and families navigating complex social challenges. You will assess client needs, develop individualized care plans, and connect them with appropriate resources and services. This position operates on a hybrid model, allowing for essential client interactions in the community while leveraging remote capabilities for planning, reporting, and coordination, thus contributing significantly to the well-being of residents in Gauteng .

Key Responsibilities

• Conduct thorough assessments of client needs, circumstances, and support requirements.
• Develop and implement personalized case management plans.
• Coordinate and facilitate access to a range of social services, including housing, employment, and healthcare.
• Monitor client progress, providing ongoing support and making necessary adjustments to care plans.
• Maintain detailed, accurate, and confidential client records.
• Liaise with external agencies, service providers, and community partners.
• Advocate for clients' rights and needs within various systems.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field.
• Minimum of 3 years of experience in case management or social services.
• Strong knowledge of local social service networks and resources in Randburg .
• Excellent assessment, communication, and interpersonal skills.
• Proficiency in case management software and standard office applications.
• Ability to work effectively independently and as part of a team, in both remote and field settings.

Benefits

• Competitive annual salary with regular performance reviews.
• Flexible hybrid work arrangement to promote work-life integration.
• Opportunities for professional development and continued education.
• Comprehensive health and wellness benefits.
• A meaningful role contributing to positive social change in the Gauteng community.