Boutique Hotel Front Desk Lead | Guest Experience

Placements24; Stellenbosch; Vor Ort; ZAR 180.000 - 300.000; Vollzeit

Zusammenfassung

Placements24 is seeking a professional Hotel Front Desk Supervisor to lead the front desk operations at a renowned Stellenbosch establishment. You will supervise daily activities, ensure efficient check-in and check-out, and maintain service standards.

The role requires strong leadership, excellent communication, and a guest-focused approach to create a lasting positive impression for every guest and uphold the hotel's standards of excellence.

Qualifikationen

• Experience in hotel front desk supervisory or team-leading role.
• Strong leadership and communication skills.
• Commitment to maintaining service standards.

Aufgaben

• Oversee daily front desk operations and supervise the front desk team.
• Ensure smooth and efficient check-in and check-out processes.
• Provide exceptional guest service and resolve issues promptly.
• Uphold the hotel's standards of excellence and create a positive guest impression.

Kenntnisse

Leadership

Communication

Guest service

Jobbeschreibung

Placements24 is seeking a professional Hotel Front Desk Supervisor to lead the front desk operations at a renowned Stellenbosch establishment. You will supervise daily activities, ensure efficient check-in and check-out, and maintain service standards.

The role requires strong leadership, excellent communication, and a guest-focused approach to create a lasting positive impression for every guest and uphold the hotel's standards of excellence.