Boutique Front Desk Supervisor (Hybrid)

Placements24; Stellenbosch; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 is seeking a professional Hotel Front Desk Supervisor to lead the front desk operations at a renowned Stellenbosch establishment. You will supervise daily activities, ensure efficient check-in and check-out, and maintain service standards.

The role requires strong leadership, excellent communication, and a guest-focused approach to create a lasting positive impression for every guest and uphold the hotel's standards of excellence.

Qualifications

• Experience in hotel front desk supervisory or team-leading role.
• Strong leadership and communication skills.
• Commitment to maintaining service standards.

Responsibilities

• Oversee daily front desk operations and supervise the front desk team.
• Ensure smooth and efficient check-in and check-out processes.
• Provide exceptional guest service and resolve issues promptly.
• Uphold the hotel's standards of excellence and create a positive guest impression.

Skills

Leadership

Communication

Guest service

Job description

Our client is seeking a professional and service-oriented Hotel Front Desk Supervisor to lead their front desk operations at a renowned establishment in Stellenbosch . You will be responsible for overseeing the daily activities of the front desk team, ensuring efficient check-in and check-out processes, and providing exceptional service to guests. This role requires strong leadership skills, excellent communication abilities, and a commitment to upholding the hotel's standards of excellence. You will play a key role in creating a positive first and last impression for every guest, ensuring their needs are met promptly and courteously,