Bilingual Spanish Call Center Specialist

MCI; Cape Town; On-site; ZAR 223,200 - 279,000; Full time

Job summary

MCI is looking for confident and professional Spanish Call Center Representatives to join our growing team in Cape Town, South Africa. The successful candidates will handle customer interactions, providing assistance and delivering high-quality service across various campaigns.

This role requires fluency in both English and Spanish, alongside a strong customer service background. Join MCI and be part of a diverse and inclusive environment.

Qualifications

• Minimum 1-2 years’ experience in a customer service role within a BPO environment.
• Professional, adaptable, and customer-focused attitude.
• Ability to work in a fast-paced and target-driven environment.

Responsibilities

• Professionally handle customer interactions across multiple communication channels.
• Provide assistance, information, and support to customers when required.
• Deliver a professional and positive customer experience.

Skills

Fluent in English

Fluent in Spanish

Strong interpersonal skills

Problem-solving abilities

Good computer literacy

Excellent verbal communication

Excellent written communication

Education

Grade 12 / National Senior Certificate

Job description

MCI is looking for confident and professional Spanish Call Center Representatives to join our growing team in Cape Town, South Africa. The successful candidates will handle customer interactions, providing assistance and delivering high-quality service across various campaigns.

This role requires fluency in both English and Spanish, alongside a strong customer service background. Join MCI and be part of a diverse and inclusive environment.