Bilingual Phone Sales Pro (English/Spanish)

MCI; Cape Town; On-site; ZAR 156,240 - 234,360; Full time

Job summary

MCI is hiring a Bilingual Telephone Sales Representative in Cape Town to engage customers by phone, identify needs, and close sales in English and Spanish. You will join a team that emphasizes training, coaching, and exceptional customer experience across languages.

Ideal candidates are motivated, customer-focused, and capable of meeting sales targets in a fast-paced environment. Completion of our full application and screening questions is required.

Qualifications

• Must be 18+ years old.
• Fluent in English and Spanish.
• Excellent verbal communication and sales skills.
• Basic computer proficiency and data entry experience.
• Type at least 20 words per minute.
• Strong negotiation and relationship-building abilities.
• Self-motivated and goal-oriented.
• Able to work in a fast-paced, performance-driven environment.

Responsibilities

• Handle inbound and outbound sales calls in English and Spanish.
• Build strong customer relationships through professional communication.
• Identify customer needs and recommend products and services that provide value.
• Explain features, pricing, and promotional offers.
• Address customer questions and overcome objections confidently.
• Process orders and accurately document customer interactions.
• Meet or exceed established sales and customer satisfaction goals.
• Maintain up-to-date knowledge of products, promotions, and company policies.
• Participate in ongoing sales training and coaching.
• Ensure compliance with company procedures and confidentiality requirements.

Skills

Bilingual English/Spanish

Sales skills

Verbal communication

Data entry

Typing 20 wpm

Negotiation

Self-motivated

Fast-paced environment

Education

High school diploma or equivalent

Job description

MCI is hiring a Bilingual Telephone Sales Representative in Cape Town to engage customers by phone, identify needs, and close sales in English and Spanish. You will join a team that emphasizes training, coaching, and exceptional customer experience across languages.

Ideal candidates are motivated, customer-focused, and capable of meeting sales targets in a fast-paced environment. Completion of our full application and screening questions is required.