Bilingual Appointment Scheduler — Spanish/English

CallForce; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Ongoing training and development opportunities

Collaborative and supportive team environment

Job summary

A customer service company in Cape Town is looking for a bilingual Customer Service Appointment Bookings Specialist. In this role, you will handle customer inquiries, book appointments, and deliver exceptional service across multiple channels. The ideal candidate will have 1-2 years of customer service experience, be fluent in Spanish and English, and possess excellent organizational skills. Competitive salary and benefits are offered in a collaborative team environment.

Qualifications

• Bilingual in Spanish and English (written and spoken).
• 1-2 years of customer service experience, preferably in appointment booking or scheduling.
• Excellent communication and interpersonal skills.

Responsibilities

• Handle customer inquiries and book appointments.
• Provide exceptional customer service and resolve issues.
• Utilize scheduling software for accurate booking.

Skills

Bilingual in Spanish and English

Customer service experience

Excellent communication skills

Organizational skills

Proficiency in scheduling software

Job description

A customer service company in Cape Town is looking for a bilingual Customer Service Appointment Bookings Specialist. In this role, you will handle customer inquiries, book appointments, and deliver exceptional service across multiple channels. The ideal candidate will have 1-2 years of customer service experience, be fluent in Spanish and English, and possess excellent organizational skills. Competitive salary and benefits are offered in a collaborative team environment.