Banqueting Supervisor

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 in Richards Bay seeks an experienced Banqueting Supervisor to lead our events team and ensure flawless delivery from setup to breakdown. You will oversee service standards, coordinate with kitchen and bar, and maintain guest satisfaction across weddings, conferences, and corporate functions.

The role requires hands-on leadership, excellent communication, and the ability to stay calm under pressure in fast-paced environments.

Qualifications

• Proven experience as a Banqueting Supervisor or in a similar leadership role within hospitality or catering.
• Strong understanding of banqueting operations, event management, and service standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and effective under pressure in a fast-paced environment.

Responsibilities

• Supervise and coordinate banqueting staff during events to ensure high-quality service.
• Oversee event setup, including table arrangements, decor, and equipment per client specs.
• Ensure adherence to service standards, etiquette, and presentation guidelines.
• Liaise with kitchen and bar teams to ensure timely food and beverage delivery.
• Conduct pre-event briefings with the banqueting team.
• Monitor inventory levels for service items and report replenishment needs.
• Ensure compliance with health, safety, and hygiene regulations in banqueting areas.
• Assist in training and development of banqueting staff.

Skills

Banqueting leadership

Event management

Team supervision

Job description

About the Role

Our client is looking for an enthusiastic and experienced Banqueting Supervisor to oversee and manage all aspects of banqueting operations at a premier venue in Richards Bay, KwaZulu-Natal . This role is critical for ensuring the smooth execution of events, from setup and service to breakdown, maintaining the highest standards of quality and client satisfaction. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional guest experiences. You will be responsible for leading a team of banqueting staff, ensuring seamless coordination between the kitchen, bar, and front-of-house operations. This is a hands‑on role requiring significant presence at event venues within the Richards Bay area. You will play a key role in the success of a wide array of events, including weddings, conferences, and corporate functions.

Key Responsibilities

• Supervise and coordinate banqueting staff during events to ensure efficient and high-quality service delivery.
• Oversee event setup, including table arrangements, decor, and necessary equipment, according to client specifications.
• Ensure adherence to service standards, etiquette, and presentation guidelines throughout events.
• Manage guest interactions, address any concerns or special requests promptly and professionally.
• Liaise effectively with the kitchen and bar teams to ensure timely and accurate delivery of food and beverages.
• Conduct pre-event briefings with the banqueting team to outline event details and responsibilities.
• Monitor inventory levels for service items and report any needs for replenishment.
• Ensure compliance with all health, safety, and hygiene regulations within the banqueting areas.
• Assist in the training and development of banqueting staff.

Requirements

• Proven experience as a Banqueting Supervisor or in a similar leadership role within the hospitality or catering industry.
• Strong understanding of banqueting operations, event management, and service standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and effective under pressure in a fast‑paced environment.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required by event schedules.
• A keen eye for detail and a commitment to exceptional customer service.
• Basic knowledge of food and beverage service.
• Must be physically fit and able to manage the demands of an event setting in Richards Bay .
• A positive attitude and a team‑oriented approach.

Benefits

This position offers a competitive salary and benefits package, along with the opportunity to work at prestigious events in Richards Bay . You will be part of a dynamic and supportive team, with opportunities for career advancement within a growing hospitality group. Our client provides a stimulating work environment where your contributions are valued. This is a fantastic opportunity for an experienced professional looking to take the next step in their banqueting career. Join us and help create unforgettable experiences for guests.