Banqueting Manager - WhatJobs Direct (Mossel Bay)

Placements24; Mossel Bay; Hybrid; ZAR 380,000 - 560,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Staff discounts

Performance bonuses

Job summary

Placements24 is seeking a sophisticated Banqueting Manager for a premier Mossel Bay venue. The hybrid role combines on-site event leadership with remote planning and administration.

You will oversee banqueting operations, staff, and client satisfaction to uphold the venue’s renowned service standards. The ideal candidate has 4+ years in banqueting or events, excellent organizational and leadership abilities, and a passion for delivering unforgettable guest experiences.

Qualifications

• Proven experience in banqueting management or events in hospitality.
• Strong leadership and communication skills.
• Attention to detail and guest service focus.
• Ability to manage multiple events and teams.

Responsibilities

• Plan, organize, and execute banqueting events such as weddings, conferences and corporate functions.
• Lead and train banqueting staff to ensure premier service levels.
• Coordinate with clients to capture requirements, dietary needs, and preferences.
• Work with culinary and beverage teams for seamless service and timing.
• Develop timelines, staffing plans, and floor layouts for events.
• Oversee set up, service, and breakdown, ensuring quality and safety standards.
• Monitor inventory of equipment and supplies; manage guest inquiries and issue resolution.
• Support sales and marketing efforts for banqueting and events.

Skills

Banqueting management

Event planning

Staff leadership

Job description

About the Role

Our client seeks a sophisticated and experienced Banqueting Manager to oversee all banqueting and event operations at their premier venue in Mossel Bay, Western Cape. This role is vital for ensuring the seamless execution of events, from initial client consultation to final service delivery. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a passion for creating unforgettable guest experiences. You will be responsible for managing event staff, coordinating with kitchen and bar teams, and ensuring that all banqueting functions are executed to the highest standards of quality and service. This hybrid role involves significant on-site management and client interaction, with opportunities for remote planning and administrative tasks. Your expertise will be crucial in upholding the venue's reputation for excellence in event hosting.

Key Responsibilities

• Plan, organize, and execute banqueting events, including weddings, conferences, and corporate functions.
• Manage and train banqueting staff, ensuring high levels of service and professionalism.
• Liaise with clients to understand their event requirements, preferences, and dietary needs.
• Coordinate with the culinary and beverage teams to ensure seamless menu execution and service.
• Develop event timelines, staffing schedules, and floor plans.
• Oversee event setup, service, and breakdown, ensuring attention to detail and client satisfaction.
• Manage inventory of banqueting equipment and supplies.
• Handle guest inquiries and resolve any issues that may arise during events promptly and professionally.
• Ensure adherence to all health, safety, and hygiene standards.
• Contribute to sales and marketing efforts for banqueting and events.

Requirements

• Proven experience (minimum 4 years) as a Banqueting Manager, Events Manager, or similar role in the hospitality industry.
• Strong understanding of event planning, logistics, and F&B service standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Exceptional organizational and time management skills, with the ability to multitask effectively.
• Proficiency in event management software and standard office applications.
• A strong customer service orientation and a passion for delivering exceptional experiences.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules.
• Must be based in or able to commute to Mossel Bay.

Benefits

• Our client offers a competitive salary, commensurate with experience and qualifications.
• This hybrid role provides a balance between on-site engagement and remote flexibility.
• Opportunities for professional development and career advancement within the hospitality sector are available.
• You will be part of a renowned establishment with a commitment to excellence and guest satisfaction.
• Benefits include potential for performance bonuses, staff discounts, and a supportive work environment.