Banqueting Manager

Placements24; Mossel Bay; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Service charge distribution

Medical aid scheme

Paid annual leave

Sick leave

Job summary

Placements24 is seeking an experienced Banqueting Manager for a prestigious venue in Mossel Bay, Western Cape. You will lead a dedicated events team, coordinate setup, service, and client liaison to ensure flawless banqueting experiences for a range of events from intimate gatherings to large celebrations.

You will work closely with the culinary team and F&B staff, manage event timelines, supervise and train service staff, and handle on-the-spot issues with poise.

Qualifications

• Minimum of 3 years in banqueting, events management, or a similar hospitality role.
• Proven experience supervising and motivating a service team.
• Strong understanding of event logistics and F&B service standards.

Responsibilities

• Oversee planning and execution of banquets and catered events.
• Manage and train banqueting staff to high service standards.
• Coordinate with kitchen and bar teams on menu details and timing.
• Liaise with clients to understand needs and finalize details.
• Manage event timelines and ensure timely service.
• Oversee setup and breakdown of event spaces.
• Handle on-the-spot guest concerns promptly.
• Manage inventory of banquet supplies.

Skills

Banqueting management

Event coordination

Staff training

Communication

Tools

Microsoft Office

Job description

About the Role

Our client, a highly regarded venue and catering provider in Mossel Bay, Western Cape, is seeking an experienced and charismatic Banqueting Manager to lead their dedicated team. This role is central to ensuring the successful execution of a wide range of events, from intimate gatherings to large-scale celebrations. The Banqueting Manager will be responsible for coordinating all aspects of event setup, service, and client liaison, ensuring an exceptional guest experience. You will work closely with the culinary team, front-of-house staff, and clients to deliver flawless banqueting services that uphold the venue's reputation for excellence in the Western Cape. This position offers a rewarding opportunity to manage high-profile events in a beautiful coastal setting.

Key Responsibilities

• Oversee the planning and execution of all banquets and catered events, ensuring smooth operations from start to finish.
• Manage and train the banqueting staff, including servers, bartenders, and setup crew, to ensure high service standards.
• Coordinate with the kitchen and bar teams to confirm menu details, timing, and special requests.
• Liaise directly with clients to understand their needs, finalize event details, and ensure their satisfaction.
• Manage event timelines, ensuring timely service and adherence to schedules.
• Oversee the setup and breakdown of event spaces, ensuring presentation standards are met.
• Handle any on-the-spot issues or guest concerns promptly and professionally.
• Manage inventory of banquet supplies, linens, and serviceware.
• Conduct pre-event briefings and post-event debriefs with the team.

Requirements

• Minimum of 3 years of experience in banqueting, events management, or a similar role within the hospitality industry.
• Proven experience in supervising and motivating a service team.
• Strong understanding of event logistics, food and beverage service standards, and venue operations.
• Excellent communication, interpersonal, and customer service skills.
• Ability to remain calm and effective under pressure.
• Proficiency in Microsoft Office Suite; experience with event management software is a plus.
• Flexibility to work evenings, weekends, and public holidays as dictated by the event schedule.
• A keen eye for detail and a commitment to quality.
• Experience within the Mossel Bay or broader Western Cape hospitality market is advantageous.

Benefits

Our client offers a competitive salary package, reflective of your experience and the responsibilities of this role. This includes annual salary, potential for service charge distribution, and contributions to a medical aid scheme. You will have opportunities for professional growth and development within a well-respected hospitality establishment. Enjoy paid annual leave and sick leave. Become a vital part of the Mossel Bay event scene, contributing to memorable occasions in the beautiful Western Cape.