Banqueting Operations Manager

Placements24; Benoni; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical aid

Professional development opportunities

Job summary

Placements24 is seeking a highly experienced Banqueting Operations Manager for our client, a premier event venue and catering specialist in Benoni, Gauteng. You will lead the banqueting team, oversee all event operations, ensure flawless service, and collaborate with culinary to deliver outstanding guest experiences.

Key responsibilities include managing timelines, controlling costs, training staff, and acting as the primary contact for clients during events.

Qualifications

• Minimum 5 years progressive experience in banqueting management or a similar role within hospitality.
• Demonstrated experience in leading and developing large teams.
• Strong operational management skills with a deep understanding of event logistics and service standards.
• Proven ability in financial management, including budgeting, cost control, and P&L analysis.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and manage multiple events concurrently.
• Flexibility to work demanding hours, including evenings, weekends, and public holidays, in Benoni, Gauteng.
• Proficiency in event management software and MS Office Suite is essential.
• A passion for hospitality and creating exceptional guest experiences.
• A relevant qualification in Hospitality Management or a related field is advantageous.

Responsibilities

• Lead and manage the banqueting team, including supervisors, waitstaff, and bar staff, fostering a high-performance culture.
• Oversee all operational aspects of banqueting events, from setup and execution to breakdown and cleanup.
• Ensure impeccable service delivery, adhering to company standards and client expectations.
• Collaborate closely with the culinary team to ensure seamless food and beverage service.
• Manage event timelines and logistical details, ensuring smooth transitions and adherence to schedules.
• Control departmental costs, including labor, inventory, and supplies, to meet budgetary goals.
• Maintain strict adherence to health, safety, and sanitation regulations.
• Develop and implement training programs for banqueting staff to enhance skills and service quality.
• Act as the primary operational contact for clients during events, addressing needs and resolving issues promptly.
• Conduct post-event analysis and feedback sessions to identify areas for improvement.

Skills

Leadership

Event logistics

Budgeting & P&L

Communication

Problem-solving

Multi-event management

MS Office

Event management software

Education

Hospitality Management

Tools

MS Office Suite

Event management software

Job description

About the Role

Our client, a prominent event venue and catering specialist based in Benoni, Gauteng, is seeking a highly experienced and dynamic Banqueting Operations Manager. This crucial role oversees all aspects of banqueting operations, ensuring flawless execution of events ranging from corporate functions to private celebrations. The ideal candidate will possess exceptional leadership qualities, a strong understanding of event logistics, and a passion for delivering outstanding guest experiences. You will be responsible for managing the banqueting team, controlling costs, and maintaining the highest standards of service and quality in a high-volume environment.

Key Responsibilities

• Lead and manage the banqueting team, including supervisors, waitstaff, and bar staff, fostering a high-performance culture.
• Oversee all operational aspects of banqueting events, from setup and execution to breakdown and cleanup.
• Ensure impeccable service delivery, adhering to company standards and client expectations.
• Collaborate closely with the culinary team to ensure seamless food and beverage service.
• Manage event timelines and logistical details, ensuring smooth transitions and adherence to schedules.
• Control departmental costs, including labor, inventory, and supplies, to meet budgetary goals.
• Maintain strict adherence to health, safety, and sanitation regulations.
• Develop and implement training programs for banqueting staff to enhance skills and service quality.
• Act as the primary operational contact for clients during events, addressing needs and resolving issues promptly.
• Conduct post-event analysis and feedback sessions to identify areas for improvement.

Requirements

• A minimum of 5 years of progressive experience in banqueting management or a similar role within the hospitality industry.
• Demonstrated experience in leading and developing large teams.
• Strong operational management skills with a deep understanding of event logistics and service standards.
• Proven ability in financial management, including budgeting, cost control, and P&L analysis.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and manage multiple events concurrently.
• Flexibility to work demanding hours, including evenings, weekends, and public holidays, in Benoni, Gauteng.
• Proficiency in event management software and MS Office Suite is essential.
• A passion for hospitality and creating exceptional guest experiences.
• A relevant qualification in Hospitality Management or a related field is advantageous.

Benefits

Our client offers a competitive salary, performance-based bonuses, and comprehensive benefits including medical aid. You will have opportunities for professional development and career advancement within a well-established organization. This role provides a chance to lead significant operations in the vibrant city of Benoni and shape the success of its banqueting services.