About the Role
Our client, a prestigious hotel and conference venue in the scenic town of Mossel Bay, Western Cape , is seeking an experienced and charismatic Banqueting and Events Manager . This key role involves overseeing all aspects of banqueting and event operations, ensuring the highest standards of service delivery and client satisfaction. You will be responsible for managing a dedicated team, coordinating with various hotel departments, and working closely with clients to plan and execute successful events, from weddings and conferences to corporate functions. The ideal candidate will have a strong background in hospitality event management, exceptional leadership skills, and a passion for creating memorable experiences. This is a superb opportunity to lead events in a stunning coastal location.
Key Responsibilities
- Manage and direct all banqueting and event operations, ensuring seamless execution from planning to completion.
- Develop and maintain strong relationships with clients, understanding their needs and exceeding expectations.
- Create detailed event proposals, menus, and floor plans tailored to client requirements.
- Coordinate with the culinary team to ensure menu excellence and timely food service.
- Liaise with other hotel departments (e.g., Sales, Front Office, Housekeeping) to ensure effective event support.
- Supervise and train banqueting staff, fostering a high-performance team culture.
- Manage event budgets, costs, and revenue to achieve profitability targets.
- Ensure adherence to all health, safety, and hygiene standards within event spaces.
- Conduct pre-event briefings and post-event debriefings with staff and clients.
- Stay abreast of industry trends and introduce innovative ideas to enhance event offerings.
Requirements
- A minimum of 4 years of progressive experience in banqueting or event management, preferably within the hotel industry.
- Proven track record of successfully managing a variety of high-profile events.
- Strong knowledge of food and beverage service standards, event planning, and logistics.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in event management software and MS Office Suite.
- Ability to manage budgets, control costs, and drive revenue.
- A diploma or degree in Hospitality Management, Tourism, or a related field is advantageous.
- Flexibility to work irregular hours, including evenings, weekends, and public holidays, as per event schedules.
- Must be residing in or willing to relocate to the Mossel Bay area or commute reliably.
- Exceptional problem-solving skills and ability to remain calm under pressure.
Benefits
- Competitive salary and performance-based incentives.
- Accommodation allowance or assistance may be provided.
- Opportunities for professional development and advancement within the hospitality sector.
- Access to world-class facilities and a beautiful work environment.
- Complimentary meals during shifts and staff discounts.
- A dynamic and rewarding role in a leading tourist destination.
- Pension fund and medical aid contributions.