Banqueting & Events Manager

Placements24; East London; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Employee discounts

Career advancement

Dynamic team

Job summary

Placements24 is seeking a proactive and experienced Banqueting & Events Manager for a renowned hospitality establishment in East London, Eastern Cape. You will oversee all event operations from client inquiry to completion, lead event staff, coordinate with culinary and service teams, and ensure flawless execution of weddings, conferences and catered functions.

The role demands strong organizational and leadership skills, a hands-on approach, and a track record in event planning.

Qualifications

• Minimum 5 years in event management or hospitality operations.
• Proven ability to manage multiple events simultaneously and handle complex logistics.
• Strong leadership, team management, and communication skills.
• Excellent understanding of food and beverage service standards and banquet operations.
• Proficiency in event management software and MS Office.
• Ability to work flexible hours, including evenings, weekends and public holidays.
• Experience in East London hospitality is advantageous.

Responsibilities

• Manage and coordinate all banqueting and event activities from setup to breakdown.
• Serve as primary contact for clients, conduct consultations and develop proposals.
• Oversee scheduling and management of event staff to ensure coverage and performance.
• Collaborate with culinary team to design menus and manage dietary requirements.
• Develop and manage event budgets, ensuring profitability and accurate reporting.
• Conduct pre-event briefings and post-event debriefs with teams.
• Ensure event spaces meet client specifications and maintain presentation standards.
• Address and resolve client or operational issues during events.
• Maintain relationships with clients, suppliers, and internal departments.
• Contribute to development of new event packages and promotional strategies for the Eastern Cape.

Skills

Leadership

Event management

Budgeting

Client relations

Negotiation

Staff coordination

MS Office

Tools

Event management software

MS Office Suite

Job description

About the Role

Our client, a renowned hospitality establishment in East London, Eastern Cape, is seeking a proactive and experienced Banqueting & Events Manager to oversee all aspects of their event operations. This role is crucial for ensuring the flawless execution of weddings, conferences, corporate functions, and other catered events hosted at their venue. You will be responsible for coordinating with clients from initial inquiry through to event completion, managing event staff, overseeing food and beverage service, ensuring adherence to budgets, and maintaining the highest standards of quality and guest satisfaction. The ideal candidate possesses exceptional organizational skills, strong leadership capabilities, and a deep understanding of event planning and banqueting operations. You will work closely with the culinary, sales, and service teams to deliver memorable experiences for all guests. This position requires a hands‑on approach, excellent problem‑solving skills, and the ability to thrive in a dynamic, fast‑paced environment. Your expertise will be key to upholding our client's reputation for excellence in East London’s event industry.

Key Responsibilities

• Manage and coordinate all banqueting and event activities, ensuring seamless execution from setup to breakdown.
• Serve as the primary point of contact for clients, conducting consultations, developing event proposals, and finalizing details.
• Oversee the scheduling and management of banqueting and event staff, ensuring adequate staffing levels and effective performance.
• Collaborate with the culinary team to design menus, manage dietary requirements, and ensure high-quality food and beverage service.
• Develop and manage event budgets, ensuring profitability and accurate financial reporting.
• Conduct pre-event briefings and post-event debriefs with relevant teams.
• Ensure all event spaces are set up according to client specifications and maintain high standards of cleanliness and presentation.
• Address and resolve any client or operational issues promptly and professionally during events.
• Maintain strong relationships with clients, suppliers, and internal departments.
• Contribute to the development of new event packages and promotional strategies for the Eastern Cape market.

Requirements

• Minimum of 5 years of experience in event management, banqueting, or hospitality operations, with a focus on event execution.
• Proven ability to manage multiple events simultaneously and handle complex logistical challenges.
• Strong leadership, team management, and communication skills.
• Excellent understanding of food and beverage service standards and banquet operations.
• Proficiency in event management software and MS Office Suite.
• Strong budget management and negotiation skills.
• Exceptional customer service orientation and problem‑solving abilities.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as required by event schedules.
• A professional demeanor and a passion for creating outstanding event experiences.
• Experience in the East London hospitality scene is advantageous.

Benefits

• Competitive salary commensurate with experience.
• Opportunity to manage prestigious events in a well-regarded establishment.
• Professional development and training programs.
• Dynamic and collaborative work environment.
• Employee discounts on venue services and dining.
• Contribution to a team dedicated to excellence in hospitality.
• Be part of creating unforgettable moments for clients in Eastern Cape.
• Potential for career advancement within the hospitality group.
• Structured work schedule with peak event demands.
• Networking opportunities within the local business and social scene.