About the Role
Our client is a renowned hospitality group seeking a dedicated Banqueting & Events Manager to oversee their premier catering services in Richards Bay, KwaZulu-Natal . This role is perfect for an individual with a passion for creating memorable experiences and a talent for detailed event planning and execution. You will be responsible for managing all aspects of banquets and special events, from initial client consultations to final service delivery, ensuring flawless operations and exceptional guest satisfaction. The successful candidate will possess strong leadership abilities, excellent communication skills, and a comprehensive understanding of catering operations, including menu planning, staffing, and budget management. You will work closely with the culinary team, sales department, and clients to deliver seamless and successful events that reflect the high standards of our client's brand. This is an exciting opportunity to lead significant events in a beautiful coastal city.
Key Responsibilities
- Plan, organize, and execute all banqueting and event functions, ensuring they meet client expectations and company standards.
- Manage event timelines, logistics, staffing, and on-site coordination to ensure smooth operation.
- Develop detailed event proposals and coordinate with clients on menu selection, room setup, and special requests.
- Supervise and train banqueting staff, ensuring they provide high-quality service.
- Manage event budgets, including costing, invoicing, and financial reconciliation.
- Liaise effectively with the kitchen, beverage, and other relevant departments to guarantee seamless service delivery.
- Ensure adherence to all health, safety, and sanitation regulations during events.
- Conduct post-event debriefs to gather feedback and identify areas for improvement.
- Maintain positive relationships with clients and suppliers.
- Stay updated on event industry trends and best practices.
Requirements
- Minimum of 3 years of experience in event management, banqueting, or a related role within the hospitality industry.
- Proven ability to manage multiple events simultaneously and handle pressure effectively.
- Strong understanding of catering operations, food and beverage service, and event logistics.
- Excellent communication, interpersonal, and customer service skills.
- Experience in budget management and financial control.
- Proficiency in Microsoft Office Suite and event management software is a plus.
- Ability to lead and motivate a team.
- Flexibility to work evenings, weekends, and public holidays as required by event schedules.
- A passion for hospitality and a commitment to delivering exceptional client experiences.
- Must reside in or be willing to relocate to Richards Bay, KwaZulu-Natal .
Benefits
- Our client offers a competitive salary, commensurate with experience and qualifications.
- Opportunities for career advancement within a reputable hospitality group are available.
- Employees receive a comprehensive benefits package, including medical aid and a provident fund.
- Enjoy a dynamic work environment with exposure to diverse and high-profile events.
- Paid annual leave and training opportunities are also provided.
Join a dedicated team committed to excellence.