Banqueting Manager - Luxury Resort

Placements24; George; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary and incentives

Staff accommodation and dining

Discounts on resort services

Professional growth opportunities

Health and wellness programs

Job summary

Placements24 in George, Western Cape, invites a sophisticated Banqueting Manager to flawlessly execute all catered events, from intimate corporate dinners to grand weddings and conferences. You will lead a dedicated team of event coordinators and service staff to ensure every function is a resounding success and a memorable guest experience.

The ideal candidate has a minimum of 4 years in banqueting or event management within luxury settings, a sharp eye for detail, excellent interpersonal and

Qualifications

• Minimum of 4 years in banqueting or event management, preferably within a luxury hotel or resort setting.
• Proven ability to manage multiple events simultaneously with meticulous attention to detail.
• Strong understanding of event logistics, including catering, AV, room setup, and staffing.

Responsibilities

• Oversee all aspects of banqueting operations, from initial client inquiry to post-event follow-up.
• Develop and manage event budgets, ensuring profitability and client satisfaction.
• Create detailed event proposals, timelines, and floor plans, coordinating with clients to finalize all arrangements.
• Manage and lead the banqueting team, including event coordinators, service staff, and kitchen liaisons, ensuring high standards of service delivery.
• Liaise with other hotel departments, including F&B, Sales, Marketing, and Housekeeping, to ensure seamless event execution.
• Conduct pre-event briefings and post-event debriefings with staff to ensure smooth operations and identify areas for improvement.
• Maintain strong relationships with external vendors and suppliers, negotiating contracts and ensuring quality service.
• Monitor event trends and continuously innovate to enhance the banqueting offering.
• Ensure compliance with all health, safety, and hygiene regulations for all events.
• Handle guest feedback and resolve any issues promptly and professionally.

Skills

Interpersonal skills

Communication

Negotiation

Leadership

Team management

Event management software

MS Office Suite

Customer-centric

Tools

Event management software

MS Office Suite

Job description

About the Role

Our client, a premier luxury resort situated in the scenic surroundings of George , Western Cape, is actively seeking a sophisticated and highly organized Banqueting Manager. This integral role is responsible for the flawless execution of all catered events, from intimate corporate dinners to large-scale weddings and conferences. You will lead a dedicated team of event coordinators and service staff, ensuring every function is a resounding success, exceeding client expectations. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a proven track record in managing high-profile events within the hospitality industry. This is an exciting opportunity to shape unforgettable experiences for guests at one of the region's most esteemed venues.

Key Responsibilities

• Oversee all aspects of banqueting operations, from initial client inquiry to post-event follow-up.
• Develop and manage event budgets, ensuring profitability and client satisfaction.
• Create detailed event proposals, timelines, and floor plans, coordinating with clients to finalize all arrangements.
• Manage and lead the banqueting team, including event coordinators, service staff, and kitchen liaisons, ensuring high standards of service delivery.
• Liaise with other hotel departments, including F&B, Sales, Marketing, and Housekeeping, to ensure seamless event execution.
• Conduct pre-event briefings and post-event debriefings with staff to ensure smooth operations and identify areas for improvement.
• Maintain strong relationships with external vendors and suppliers, negotiating contracts and ensuring quality service.
• Monitor event trends and continuously innovate to enhance the banqueting offering.
• Ensure compliance with all health, safety, and hygiene regulations for all events.
• Handle guest feedback and resolve any issues promptly and professionally.

Requirements

• A minimum of 4 years of experience in banqueting or event management, preferably within a luxury hotel or resort setting.
• Proven ability to manage multiple events simultaneously while maintaining meticulous attention to detail.
• Strong understanding of event logistics, including catering, AV, room setup, and staffing.
• Excellent interpersonal, communication, and negotiation skills.
• Demonstrated leadership and team management capabilities.
• Proficiency in event management software and MS Office Suite.
• A customer-centric approach with a passion for delivering exceptional service.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as required by event schedules.
• Experience in menu planning and beverage coordination for events.
• Must be based in or willing to relocate to the George , Western Cape area.

Benefits

• Competitive salary and attractive performance-based incentives.
• Opportunities for professional growth and development within a leading hospitality group.
• Access to staff accommodation and dining facilities.
• Discounts on resort services and facilities.
• A vibrant and dynamic work environment with exposure to diverse events.
• Health and wellness programs for employees.