About the Role
Our client, a prestigious hotel and conference center, is seeking a highly organized and creative Events and Banqueting Manager to lead their events department in Polokwane, Limpopo, ZA. This role is pivotal in ensuring the flawless execution of all social and corporate events hosted at the venue, from initial planning to post-event follow-up. The ideal candidate will have a passion for delivering exceptional experiences, a keen eye for detail, and the ability to manage multiple events simultaneously. This position offers a hybrid work model, allowing for strategic planning and client meetings remotely, with a requirement for on-site presence during events.
Key Responsibilities
- Oversee all aspects of event planning, execution, and management, including banquets, conferences, weddings, and private functions.
- Liaise with clients to understand their needs, develop event proposals, and ensure satisfaction.
- Coordinate with internal departments, including catering, AV, housekeeping, and front office, to ensure seamless event delivery.
- Develop and manage event budgets, ensuring profitability and cost control.
- Supervise and train event staff, ensuring high standards of service delivery.
- Conduct pre- and post-event meetings with clients and internal teams.
- Manage vendor relationships and ensure quality service from external suppliers.
- Maintain up-to-date knowledge of event trends and industry best practices.
- Ensure all events comply with health, safety, and licensing regulations.
Requirements
- Minimum of 5 years of experience in event management, with a focus on banqueting and large-scale events.
- Proven experience in a similar role within the hospitality industry.
- Strong organizational, project management, and time management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in event planning software and Microsoft Office Suite.
- Experience in menu planning, beverage service, and event setup.
- Ability to work under pressure and manage multiple priorities effectively.
- Experience in a hybrid work environment, demonstrating self-discipline and effective remote communication.
- A creative approach to event design and problem-solving.
- Flexibility to work evenings, weekends, and public holidays as required by event schedules.
Benefits
- Competitive salary and commission on events managed.
- Performance-based bonuses.
- Accommodation allowance.
- Medical aid benefits.
- Opportunities for professional development and certifications.
- Staff meals and discounts on hotel services.
- Exposure to a wide variety of high-profile events.
- Supportive and dynamic work environment.