Assistant Retail Store Manager - WhatJobs Direct (Stellenbosch)

Placements24; Stellenbosch; On-site; ZAR 180,000 - 320,000; Full time

Job summary

Placements24 is seeking an enthusiastic Assistant Retail Store Manager to support the Store Manager at the Stellenbosch branch in the Western Cape. You will help lead daily operations, drive sales, and ensure a welcoming, efficient shopping experience for customers.

Responsibilities include coaching staff, managing inventory, maintaining visual merchandising standards, deputizing for the Store Manager when required, and promoting a safe, positive work environment.

Qualifications

• Retail supervisory or assistant management experience (1–2 years).
• Proven ability to drive sales and deliver excellent customer service.
• Strong communication and interpersonal skills.
• Ability to lead, motivate and develop a team.
• Knowledge of inventory management and visual merchandising.
• Proficient with POS systems and basic computer literacy.

Responsibilities

• Support Store Manager in daily store operations.
• Drive sales and meet store targets through customer engagement.
• Train, coach and develop retail staff.
• Maintain visual merchandising standards across the store.
• Manage stock levels and participate in counts.
• Provide outstanding customer service and address inquiries.
• Operate the POS system accurately.
• Deputize for Store Manager when needed.
• Create a positive and safe working environment in Stellenbosch.

Skills

Retail leadership

Sales drive

Customer service

Communication

Team motivation

Education

Matriculation certificate

Tools

POS systems

Job description

About the Role

Our client is seeking an enthusiastic and capable Assistant Retail Store Manager to support the management team at their store in the picturesque town of Stellenbosch, Western Cape . This role is designed for an individual with a passion for retail, strong leadership potential, and a commitment to delivering exceptional customer service. The Assistant Manager will work closely with the Store Manager to oversee daily operations, drive sales performance, and ensure a positive shopping experience for all customers. Responsibilities will include assisting with staff training and development, managing inventory, maintaining visual merchandising standards, and deputizing for the Store Manager when necessary. This is an excellent opportunity for career growth within the retail sector, providing hands-on experience in all facets of store management in a vibrant environment. We are looking for a motivated individual ready to contribute to the success of the Stellenbosch branch.

Key Responsibilities

• Assisting the Store Manager in the overall management of the store, ensuring smooth daily operations.
• Driving sales and achieving store targets through effective customer engagement and team motivation.
• Supporting the training, coaching, and development of retail staff to enhance performance and morale.
• Ensuring high standards of visual merchandising are maintained across the store, including product placement and displays.
• Managing stock levels, participating in inventory counts, and assisting with stock replenishment to optimize availability.
• Providing outstanding customer service, addressing customer inquiries, and resolving complaints effectively.
• Operating the Point of Sale (POS) system accurately and efficiently, handling transactions with integrity.
• Deputizing for the Store Manager in their absence, taking responsibility for store operations and decision-making.
• Contributing to a positive and safe working environment for all employees and customers in Stellenbosch .

Requirements

• Previous experience in a retail environment, with at least 1-2 years in a supervisory or assistant management role.
• Demonstrated ability to drive sales and provide excellent customer service.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and develop a team.
• Knowledge of retail operations, including inventory management and visual merchandising principles.
• Proficiency with POS systems and basic computer literacy.
• Flexibility to work varied shifts, including weekends and public holidays, as required by the business needs of the Stellenbosch store.
• A proactive and positive attitude, with a strong work ethic.
• Matriculation certificate or equivalent qualification.

Benefits

This position offers a competitive salary, opportunities for career advancement within the company, and comprehensive training programs. Employees enjoy generous staff discounts on products, contributing to their overall compensation package. Our client fosters a supportive and team-oriented work culture. This role in Western Cape provides valuable experience and the chance to grow within a respected retail organization.