Retail Assistant Manager

Placements24; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Employee discount

Growth opportunities

Job summary

Placements24 in Stellenbosch, Western Cape, seeks an experienced Retail Assistant Manager to support the Store Manager in overseeing store operations, staff supervision, and driving performance. You will contribute to inventory control, customer service excellence, and achieving sales targets in a dynamic retail environment.

The role offers opportunities for professional growth, incentives based on performance, and a vibrant team atmosphere.

Qualifications

• Experience as an Assistant Manager or Supervisor in retail.
• Strong leadership and team management capabilities.
• Ability to work flexible hours, including weekends and evenings.

Responsibilities

• Assist the Store Manager in daily operations, ensuring smooth running of the store.
• Supervise and motivate a team of retail associates, providing coaching and performance feedback.
• Drive sales initiatives and ensure sales targets are met or exceeded.
• Manage inventory levels, including stock control, receiving, and merchandising.
• Ensure exceptional customer service standards are consistently maintained.
• Handle customer issues and complaints, working towards satisfactory resolutions.

Skills

Leadership

Team management

Sales driven

Customer service

Communication

Retail operations

POS systems

Flexibility

Job description

About the Role

Our client is seeking an ambitious and experienced Retail Assistant Manager to support the Store Manager in overseeing operations and driving performance at their store in Stellenbosch, Western Cape . You will be involved in all aspects of store management, including staff supervision, sales generation, inventory control, and customer service excellence. This role requires a leader who can effectively support the team, implement company strategies, and contribute to a positive and profitable retail environment. It’s a great step for career advancement in retail management.

Key Responsibilities

• Assist the Store Manager in daily operations, ensuring smooth running of the store.
• Supervise and motivate a team of retail associates, providing coaching and performance feedback.
• Drive sales initiatives and ensure sales target are met or exceeded.
• Manage inventory levels, including stock control, receiving, and merchandising.
• Ensure exceptional customer service standards are consistently maintained.
• Handle customer issues and complaints, working towards satisfactory resolutions.

Requirements

• Previous experience as an Assistant Manager or Supervisor in a retail setting.
• Strong leadership and team management capabilities.
• Proven ability to drive sales and achieve targets.
• Excellent customer service and communication skills.
• Familiarity with retail operations, including inventory management and POS systems.
• Ability to work flexible hours, including weekends and evenings as required.

Benefits

• Competitive annual salary.
• Performance-based incentives.
• Employee discount on store products.
• Opportunities for professional growth and promotion.
• A dynamic and customer-focused retail environment.