Retail Operations Assistant - Multi-Store Support

Placements24; Stellenbosch; On-site; ZAR 63,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Diverse operations exposure

Professional development

Supportive team environment

Job summary

Placements24 is seeking a Retail Operations Assistant in Stellenbosch, Western Cape to support store management teams with daily operations, inventory tasks, sales reporting, and staff scheduling. The role emphasizes organizational aptitude, strong communication, and retail process understanding.

The position offers exposure to diverse store operations, opportunities for growth in retail logistics, and a collaborative team environment within a vibrant Stellenbosch setting.

Qualifications

• Proven experience in an administrative or operations support role within retail.
• Strong organizational and time management skills with the ability to prioritize tasks.
• Excellent communication and interpersonal skills, with professional interaction with staff and management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with retail POS systems and inventory management software is an advantage.
• Proactive and problem-solving attitude.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Flexibility to adapt to changing priorities and operational needs.
• A desire to learn and grow within retail operations.

Responsibilities

• Assist store managers with day-to-day operational tasks and administrative duties.
• Support inventory management processes, including stock takes and order processing assistance.
• Compile and analyze sales reports and performance data for various stores.
• Assist with the creation and management of staff schedules, ensuring adequate coverage.
• Ensure adherence to company policies and procedures across all operational aspects.
• Coordinate with various departments to resolve operational issues or facilitate store needs.
• Manage and maintain store records and documentation.
• Assist in the onboarding process for new store staff, including administrative setup.
• Liaise with suppliers and service providers as required for store operations.
• Contribute to maintaining a consistent brand experience across all store locations.

Skills

Administrative experience

Organizational skills

Communication skills

Attention to detail

Independent worker

Proactive problem-solving

Team collaboration

Tools

Microsoft Office

POS systems

Inventory management software

Job description

About the Role

Our client, a dynamic retail group with multiple stores across the region, is seeking an organized and proactive Retail Operations Assistant to support their operations in Stellenbosch, Western Cape . This role is essential for ensuring the smooth functioning of daily store activities and supporting store management teams. You will assist with a variety of operational tasks, including inventory management, sales reporting, staff scheduling support, and ensuring compliance with company policies. The ideal candidate will have a strong administrative aptitude, excellent communication skills, and a keen understanding of retail processes. This position offers valuable exposure to the operational backbone of a retail business.

Key Responsibilities

• Assist store managers with day-to-day operational tasks and administrative duties.
• Support inventory management processes, including stock takes and order processing assistance.
• Compile and analyze sales reports and performance data for various stores.
• Assist with the creation and management of staff schedules, ensuring adequate coverage.
• Ensure adherence to company policies and procedures across all operational aspects.
• Coordinate with various departments to resolve operational issues or facilitate store needs.
• Manage and maintain store records and documentation.
• Assist in the onboarding process for new store staff, including administrative setup.
• Liaise with suppliers and service providers as required for store operations.
• Contribute to maintaining a consistent brand experience across all store locations.

Requirements

• Proven experience in an administrative or operations support role, preferably within the retail sector.
• Strong organizational and time management skills with the ability to prioritize tasks.
• Excellent communication and interpersonal skills, with the ability to interact professionally with store staff and management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with retail POS systems and inventory management software is an advantage.
• A proactive and problem-solving attitude.
• Ability to work independently and as part of a support team.
• Attention to detail and a commitment to accuracy.
• Flexibility to adapt to changing priorities and operational needs.
• A desire to learn and grow within retail operations.

Benefits

• A competitive annual salary of 70000 ZAR.
• Exposure to diverse operational aspects across multiple retail locations.
• Opportunities for professional development in retail management and operations.
• A supportive team environment within the vibrant academic and retail setting of Stellenbosch .
• Contribute to the operational success of a growing retail group.
• Gain valuable experience in retail administration and logistics.
• Be a key part of ensuring a seamless customer experience across the brand.