Retail Store Assistant Manager

Placements24; Rustenburg; Hybrid; ZAR 65,000 - 79,000; Full time

Benefits offered by this job

Hybrid work setup

Bonuses

Employee discounts

Career progression

Training & development

Supportive environment

Job summary

Placements24 in Rustenburg is seeking an energetic Retail Store Assistant Manager to support a busy outlet. The role blends in-store leadership with remote administrative tasks, driving sales while maintaining store standards.

The ideal candidate will motivate the sales team, ensure outstanding customer experiences, and manage visual merchandising, stock, and cash handling. This position offers growth within the retail sector and a supportive work environment.

Qualifications

• Previous experience in retail supervisory or assistant management role.
• Strong leadership and communication skills.
• Focus on delivering outstanding customer experiences.

Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Provide exceptional customer service, resolving inquiries and issues promptly and effectively.
• Supervise, train, and motivate sales associates to ensure optimal performance and customer engagement.
• Manage inventory, including stock receiving, counting, and merchandising to maximize sales potential.
• Implement and maintain visual merchandising standards to create an appealing store environment.
• Handle cash and credit transactions accurately, ensuring adherence to all company policies.
• Contribute to sales forecasting, planning, and reporting, leveraging both in-store insights and remote analysis.
• Ensure the store is clean, organized, and compliant with health and safety regulations.
• Support the Store Manager in implementing new initiatives and promotions.

Skills

Leadership

Customer service

Retail operations

POS systems

Communication

Team motivation

Tools

POS software

Job description

About the Role

Our client is seeking an energetic and customer-focused Retail Store Assistant Manager to support the management of a busy retail outlet in **Rustenburg**. This hybrid role requires a balance between in-store presence to drive sales and operational efficiency, and remote work capabilities for administrative tasks and strategic planning. You will play a crucial role in motivating the sales team, ensuring outstanding customer experiences, and maintaining high standards of visual merchandising and store operations. The ideal candidate is a natural leader with a passion for retail, a keen eye for detail, and the ability to foster a positive and productive team environment. This position offers a fantastic opportunity to grow within the retail sector, contributing to the success of a well-regarded brand.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Provide exceptional customer service, resolving inquiries and issues promptly and effectively.
• Supervise, train, and motivate sales associates to ensure optimal performance and customer engagement.
• Manage inventory, including stock receiving, counting, and merchandising to maximize sales potential.
• Implement and maintain visual merchandising standards to create an appealing store environment.
• Handle cash and credit transactions accurately, ensuring adherence to all company policies.
• Contribute to sales forecasting, planning, and reporting, leveraging both in-store insights and remote analysis.
• Ensure the store is clean, organized, and compliant with health and safety regulations.
• Support the Store Manager in implementing new initiatives and promotions.

Requirements

• Previous experience in a retail supervisory or assistant management role.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in both a team-oriented and independent work environment.
• Proficiency in point-of-sale (POS) systems and basic computer applications.
• Flexibility to work a hybrid schedule, including some evenings, weekends, and holidays as needed.
• Demonstrated ability to motivate and develop a sales team.
• A proactive approach to problem-solving and operational management.
• Passion for the retail industry and a commitment to delivering outstanding customer experiences.

Benefits

• A competitive annual salary of 72000 R.
• Performance-based bonuses and incentives.
• Employee discounts on store merchandise.
• Opportunities for career advancement within the company.
• Comprehensive training and development programs.
• Contribution towards a hybrid work setup.
• A dynamic and supportive work environment.