Assistant Retail Manager - Klerksdorp

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Career growth potential

Employee discounts

Medical aid contribution

On-the-job training and development

Supportive team environment

Performance incentives

Job summary

Placements24 in Klerksdorp is seeking an Assistant Retail Manager to support the Store Manager with daily operations, customer service, and visual merchandising.

You will help drive sales, manage stock, train new staff, and stand in for the manager when needed. This role offers growth into a Store Manager position and a supportive team environment.

Qualifications

• Experience in retail environments, with supervisory exposure preferred.
• Strong customer service and interpersonal skills.
• Able to work weekends and holidays.
• Willingness to learn and grow into a leadership role.

Responsibilities

• Assist Store Manager in daily store operations and staff supervision.
• Provide excellent customer service and resolve inquiries.
• Support sales initiatives and help achieve store targets.
• Help manage inventory, stock counts, receiving, and merchandising.
• Ensure the store is clean, organized, and visually appealing.
• Assist in training and onboarding new staff.
• Process customer transactions accurately using the POS system.
• Help implement company policies and procedures.
• Deputize for Store Manager in their absence.
• Monitor stock levels and place replenishment orders.

Skills

Customer service

Interpersonal skills

Organizational skills

Time management

Leadership potential

Flexibility

Tools

POS systems

Job description

About the Role

Our client is seeking a motivated and proactive Assistant Retail Manager to support the Store Manager in overseeing operations and driving sales performance in Klerksdorp . This role is integral to ensuring the smooth day-to-day functioning of the store, assisting in team management, and maintaining high standards of customer service and visual merchandising. The ideal candidate will be a team player with a strong work ethic, a passion for retail, and the potential to grow into a leadership position. You will gain valuable experience in all aspects of retail management, contributing to achieving sales targets and ensuring customer satisfaction. This is an excellent opportunity for an ambitious individual looking to develop their career in retail management within a reputable company. We are committed to nurturing talent and providing a clear path for career progression. The Klerksdorp location provides a dynamic retail environment.

Key Responsibilities

• Assist the Store Manager in daily store operations and staff supervision.
• Provide excellent customer service, handle inquiries, and resolve customer issues effectively.
• Support sales initiatives and work towards achieving store sales targets.
• Help manage inventory levels, including stock counts, receiving, and merchandising.
• Ensure the store is clean, organized, and visually appealing according to company standards.
• Assist in training and onboarding new retail staff.
• Process customer transactions accurately using the POS system.
• Contribute to implementing company policies and procedures.
• Deputize for the Store Manager in their absence.
• Monitor stock levels and assist in placing replenishment orders.

Requirements

• Previous experience in a retail environment, preferably with some supervisory or team lead responsibilities.
• Strong customer service and interpersonal skills.
• Basic understanding of sales principles and retail operations.
• Ability to work effectively as part of a team and provide support to colleagues.
• Good organizational and time management skills.
• Willingness to learn and develop in a retail management capacity.
• Proficiency with POS systems is a plus.
• Ability to work flexible hours, including weekends and holidays.
• A positive attitude and a customer-focused mindset.
• Experience working in Klerksdorp is an advantage.

Benefits

• Competitive annual salary of R.
• Opportunity for career growth into a Store Manager role.
• Employee discounts on store merchandise.
• On-the-job training and development opportunities.
• A supportive team environment.
• Contribution towards medical aid.
• Performance-based incentives.Exposure to various aspects of retail management.