Senior Retail Sales Associate - Stellenbosch Branch

Placements24; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Performance-based incentives

Professional development

Supportive team environment

Brand training

Job summary

Placements24 is seeking a Senior Retail Sales Associate for its Stellenbosch flagship store. The role focuses on driving sales, delivering exceptional customer service, and upholding brand standards in a busy fashion retail environment.

The ideal candidate has 3+ years in retail with supervisory experience, a passion for fashion, strong communication skills, and proficiency with POS systems. Weekend and holiday availability is expected, with opportunities for growth within the company.

Qualifications

• 3+ years in retail sales with at least 1 year in a supervisor role.
• Proven ability to meet and exceed sales goals.
• Excellent interpersonal and written and verbal communication.
• Strong knowledge of retail sales principles and customer service best practices.
• Proficient with POS systems and basic computer applications.
• Able to work weekends/public holidays as required.
• Passion for fashion/retail and creating positive customer experiences.

Responsibilities

• Exceed sales targets through customer engagement and product knowledge.
• Provide outstanding service: greet inquiries, resolve issues quickly.
• Maintain store visuals: displays attractive, organized, stocked.
• Process sales via POS accurately and efficiently.
• Train and mentor new sales associates.
• Manage inventory: receive stock, cycle counts, report discrepancies.
• Keep sales floor and stockroom clean and organized.
• Stay updated on products, promotions, and policies.
• Contribute to a positive, collaborative team atmosphere.

Skills

Retail sales

Leadership

Customer service

POS systems

Communication

Flexibility

Education

High school diploma

Tertiary education advantageous

Tools

POS software

Job description

About the Role

Our client is a leading retailer seeking a highly motivated and experienced Senior Retail Sales Associate for their prestigious Stellenbosch store. This role is crucial in driving sales, enhancing customer satisfaction, and contributing to the overall success of the retail operation. The ideal candidate will possess a passion for retail, exceptional customer service skills, and a proven track record in sales. This is an excellent opportunity for a career-driven individual looking to grow within a dynamic and supportive environment. The store is situated in a vibrant commercial area, offering high foot traffic and significant sales potential. We are committed to providing a stimulating work environment where talent is recognized and rewarded. The team is dedicated to upholding the highest standards of customer engagement and product knowledge, fostering a culture of excellence and continuous improvement. This position demands an individual who can embody the brand's values and effectively communicate them to a diverse clientele.

Key Responsibilities

• Exceeding personal and store sales targets through excellent customer engagement and product knowledge.
• Providing outstanding customer service, including greeting customers, assisting with inquiries, and resolving issues promptly and professionally.
• Maintaining store visual merchandising standards, ensuring displays are attractive, organized, and well-stocked.
• Processing sales transactions accurately and efficiently using the point-of-sale system.
• Assisting in training and mentoring new sales associates.
• Managing inventory levels, including receiving stock, conducting cycle counts, and reporting discrepancies.
• Maintaining a clean and organized sales floor and stockroom environment.
• Staying up-to-date with product knowledge, promotions, and company policies.
• Contributing to a positive and collaborative team atmosphere.

Requirements

• Minimum of 3 years of experience in a retail sales environment, with at least 1 year in a senior or supervisory role.
• Proven ability to meet and exceed sales goals.
• Exceptional interpersonal and communication skills, both verbal and written.
• Strong understanding of retail sales principles and customer service best practices.
• Proficiency in using point-of-sale (POS) systems and basic computer applications.
• Ability to work flexible hours, including weekends and public holidays, as required by the retail business needs in Stellenbosch.
• A genuine passion for fashion/retail and creating positive customer experiences.
• High school diploma or equivalent; tertiary education in a related field is advantageous.
• Physical ability to stand for extended periods and lift moderate weight (up to 15 kg).

Benefits

• Competitive annual salary commensurate with experience.
• Performance-based incentives and bonuses.
• Generous employee discount on products.
• Opportunities for professional development and career advancement within a growing company.
• A supportive and dynamic team environment.
• Contribution to a well-regarded retail brand.
• Potential for further training and skill enhancement.