Apprenticeship in IT Support and Systems Administration

Placements24; Mbombela (Nelspruit); On-site; ZAR 67,000 - 112,000; Full time

Benefits offered by this job

Competitive apprenticeship stipend

Direct mentorship

Hands-on experience

Career development

Potential for permanent employment

Job summary

Placements24 in Nelspruit invites motivated individuals to join an IT Support and Systems Administration apprenticeship. You will provide end-user support, help maintain IT systems, and assist with network tasks within a professional IT department.

This in-office program offers direct mentorship from experienced IT professionals, hands-on training across diverse infrastructure, and a clear pathway to becoming a skilled IT professional at Placements24.

Qualifications

• Strong interest in IT support, systems administration, and troubleshooting.
• Basic knowledge of Windows operating systems and common office applications.
• Familiarity with hardware components and their functions.
• Excellent problem-solving and diagnostic skills.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Must be legally eligible to work in South Africa.
• Residency in or willingness to relocate to Nelspruit for the in-office role.
• A relevant IT certification or technical diploma is a significant advantage.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Install, configure, and troubleshoot desktop hardware, software, and peripherals.
• Assist in managing user accounts, permissions, and access to IT resources.
• Perform routine system maintenance, including updates and patching.
• Monitor server and network performance and respond to alerts.
• Help in managing IT inventory and asset tracking.
• Document IT procedures, solutions, and user guides.
• Participate in team meetings and training sessions.

Skills

IT support

Windows OS

Troubleshooting

Customer service

Teamwork

Education

Relevant IT certification or technical diploma

Tools

Windows OS

Office suite

Job description

About the Role

Our client, a growing technology solutions provider based in Nelspruit , is offering a comprehensive Apprenticeship in IT Support and Systems Administration. This role is designed for individuals who are passionate about technology and possess a strong aptitude for problem-solving. You will be responsible for providing technical support to end-users, maintaining IT systems, and assisting with network administration tasks. This is an in-office position, providing invaluable direct experience and mentorship within a professional IT department. We are seeking motivated individuals eager to learn and develop their skills in a hands-on environment. The Nelspruit location offers a unique professional setting to kick-start your IT career. Our client is committed to training and development, offering a clear pathway towards becoming a skilled IT professional.

Key Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Install, configure, and troubleshoot desktop hardware, software, and peripherals.
• Assist in managing user accounts, permissions, and access to IT resources.
• Perform routine system maintenance, including updates and patching.
• Monitor server and network performance and respond to alerts.
• Help in managing IT inventory and asset tracking.
• Document IT procedures, solutions, and user guides.
• Participate in team meetings and training sessions.

Requirements

• A strong interest in IT support, systems administration, and troubleshooting.
• Basic knowledge of Windows operating systems and common office applications.
• Familiarity with hardware components and their functions.
• Excellent problem-solving and diagnostic skills.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Must be legally eligible to work in South Africa.
• Residency in or willingness to relocate to Nelspruit is required for this in-office role.
• A relevant IT certification or technical diploma is a significant advantage.

Benefits

• Competitive apprenticeship stipend.
• Direct mentorship and training from experienced IT professionals.
• Hands-on experience with diverse IT infrastructure and systems.
• Opportunities for professional development and industry certifications.
• Work within a professional and supportive IT team in Nelspruit .
• Potential for permanent employment and career advancement within the company.