Account Manager - Enterprise Solutions

Placements24; George; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Pension fund contributions

Growth opportunities

Team events

Travel allowances

Training & development

Wellness initiatives

Flexible hybrid work

Job summary

Placements24 in George, Western Cape, seeks an Account Manager to nurture enterprise client relationships and drive growth. You will develop strategic account plans, manage a diverse client portfolio, and coordinate with internal teams to ensure top-tier service and renewals.

Hybrid work and a competitive salary with performance-based bonuses are offered, along with opportunities for leadership development in a client-focused environment.

Qualifications

• Proven track record in account management or sales with enterprise clients.
• Ability to manage a diverse portfolio and hit revenue targets.
• Excellent interpersonal, communication, and negotiation skills.
• Experience with CRM software and understanding of sales processes.

Responsibilities

• Develop and execute strategic account plans to achieve sales and retention goals.
• Build and maintain trust-based relationships with key stakeholders.
• Conduct regular business reviews to assess needs and growth areas.
• Identify and pursue upsell and cross-sell opportunities.
• Coordinate with internal teams to resolve issues and ensure service delivery.
• Monitor client health and address retention risks proactively.
• Stay informed about market trends relevant to enterprise solutions.
• Prepare and present proposals to clients.

Skills

Account management

Sales experience

Communication

Negotiation

Interpersonal skills

Education

Bachelor's degree

Tools

CRM software

Sales processes

Job description

About the Role

Our client, a distinguished provider of enterprise-level business solutions, is looking for a dedicated and experienced Account Manager to join their growing team in George, Western Cape. This role is ideal for a professional who thrives in a dynamic environment and is passionate about building and nurturing client relationships. You will be responsible for managing a portfolio of existing enterprise accounts, ensuring client satisfaction, identifying upsell and cross-sell opportunities, and acting as the primary point of contact. The position offers a hybrid work model, combining the flexibility of remote work with the collaborative benefits of in-office engagement. You will play a vital role in ensuring the continued success and loyalty of our valued clients.

Key Responsibilities

• Develop and execute strategic account plans to achieve sales and retention goals for assigned enterprise clients.
• Build and maintain strong, trust-based relationships with key stakeholders within client organizations.
• Conduct regular business reviews with clients to assess their needs, satisfaction, and identify potential areas for growth.
• Identify and pursue opportunities to upsell and cross-sell additional products and services.
• Serve as the main liaison between clients and internal departments to resolve issues and ensure prompt service delivery.
• Monitor client health and proactively address any potential risks to retention.
• Stay informed about market trends and the competitive landscape relevant to enterprise solutions.
• Prepare and deliver compelling presentations and proposals to clients.

Requirements

• Proven track record of success in account management or sales, with at least 4 years of experience in enterprise-level client relationships.
• Demonstrated ability to manage a diverse portfolio of accounts and achieve revenue targets.
• Excellent interpersonal, communication, and negotiation skills.
• Experience with CRM software and a strong understanding of sales processes.
• Ability to work effectively both independently and as part of a team in a hybrid work setting.
• Strong analytical and problem-solving capabilities.
• Bachelor's degree in a relevant field is required.
• Familiarity with the George, Western Cape business landscape is an advantage.

Benefits

• Competitive annual salary with performance-based bonuses.
• Medical aid and pension fund contributions.
• Opportunities for professional growth and leadership development.
• A collaborative team environment with regular team events.
• Travel allowances for client visits as needed.
• Access to ongoing training and development programs.
• Employee wellness initiatives.
• Flexible work arrangements within the hybrid model.