Account Manager

Placements24; George; Híbrido; ZAR 360.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Health benefits

Training programs

Career growth opportunities

Descripción de la vacante

Placements24 in George, Western Cape, is seeking a proactive Account Manager to nurture key client relationships and drive revenue through tailored solutions in a hybrid role blending in-office collaboration with remote work.

You will manage a portfolio, identify upsell opportunities, present strategic plans, and coordinate with sales, support, and product teams to ensure excellent client experience and growth.

Formación

• Proven experience in account management or a client-facing sales role.
• Ability to build lasting client relationships and manage expectations.
• Excellent communication, presentation, and negotiation skills.
• CRM proficiency and knowledge of sales processes.
• Bachelor’s degree in Business Admin, Marketing, or related field preferred.

Responsabilidades

• Manage and grow a portfolio of key client accounts.
• Act as primary contact for assigned clients and resolve inquiries.
• Identify upsell/cross-sell opportunities within existing accounts.
• Develop strategic account plans to hit revenue targets.
• Coordinate with internal teams to ensure a seamless client experience.

Conocimientos

Account management

Client relationships

Sales

CRM software

Presentation skills

Negotiation

Educación

Bachelor's degree in Business Administration

Marketing

Herramientas

Salesforce

Microsoft Excel

PowerPoint

Descripción del empleo

About the Role

Our client is seeking a proactive and customer-focused Account Manager to join their dynamic sales team in George . This role is crucial in fostering and strengthening relationships with our existing client base, ensuring their continued satisfaction and identifying opportunities for growth. The successful candidate will act as the primary point of contact, understanding client needs and delivering tailored solutions. This hybrid position offers a blend of in-office collaboration and remote flexibility, allowing for optimal work-life integration. You will play a pivotal role in retaining key accounts and driving revenue through exceptional service and strategic engagement. We are looking for an individual who is passionate about building lasting partnerships and contributing to the company's success in the Western Cape region.

Key Responsibilities

• Manage and grow a portfolio of key client accounts, ensuring high levels of customer satisfaction and retention.
• Act as the main point of contact for assigned clients, addressing inquiries and resolving issues promptly.
• Identify and pursue upselling and cross-selling opportunities within existing accounts.
• Develop and implement strategic account plans to achieve business objectives and revenue targets.
• Conduct regular client reviews to assess performance, gather feedback, and align on future strategies.
• Collaborate with internal departments, including sales, support, and product teams, to ensure seamless client experience.
• Prepare and deliver professional presentations and reports to clients and internal stakeholders.
• Stay informed about industry trends and competitor activities to provide strategic advice to clients.
• Contribute to the development of new sales strategies and initiatives.

Requirements

• Proven experience in account management, sales, or a similar client-facing role.
• Demonstrated ability to build and maintain strong, long-lasting client relationships.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of sales principles and customer relationship management.
• Ability to work effectively both independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• A proactive approach to problem-solving and a keen eye for detail.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Experience in the (Industry Name - e.g., Tech, Finance) sector is advantageous.

Benefits

• Our client offers a competitive salary package with performance-based incentives.
• You will have the opportunity to work in a dynamic and supportive team environment.
• The hybrid work model provides flexibility, balancing in-office collaboration with the convenience of remote work.
• Access to ongoing training and professional development programs will enhance your skills and career growth.
• Opportunity to work with a diverse portfolio of clients and contribute to significant business outcomes.
• Enjoy comprehensive health benefits and other employee wellness programs.
• Be part of a company that values innovation and employee well-being, with clear pathways for career advancement.