Account Manager - Corporate Solutions

Placements24; George; On-site; ZAR 420,000 - 680,000; Full time

Benefits offered by this job

Competitive salary with incentives

Medical aid and retirement fund

Professional development opportunities

Dynamic team environment

Exposure to cutting-edge technology

Travel allowance for client visits (Ge

Job summary

Placements24 is seeking an Account Manager for its George, Western Cape portfolio. You will nurture and expand relationships with corporate clients, understanding evolving needs and delivering tailored technology service solutions.

You will act as primary contact and collaborate with technical and operations teams to ensure service excellence. Ideal candidates have proven account management experience, strong communication and negotiation skills, and a track record of revenue growth within

Qualifications

• Proven experience as an Account Manager or similar client-facing sales role.
• Experience growing a portfolio of accounts and meeting revenue targets.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Proficiency in CRM software and sales processes.
• Bachelor’s degree in Business Administration, Marketing or related field is advantageous.

Responsibilities

• Manage and grow a portfolio of key corporate accounts, serving as the main point of contact.
• Develop a deep understanding of clients' business objectives to offer relevant solutions.
• Conduct regular business reviews with clients to assess satisfaction and opportunities for service enhancement.
• Drive revenue growth within existing accounts through upselling and cross-selling initiatives.
• Prepare and present proposals, quotes, and service agreements to clients.
• Address and resolve client issues promptly and escalate when necessary.
• Collaborate with internal departments to ensure seamless service delivery.
• Monitor client performance metrics and provide regular reports to management.
• Contribute to the development of account management strategies and best practices.

Skills

Account management

Portfolio growth

Communication skills

Negotiation

CRM proficiency

Sales processes

Independent work

Education

Bachelor’s degree in Business Administration or Marketing

Tools

CRM software

Job description

About the Role Our client, a leading provider of integrated technology services, is actively seeking a driven and customer-focused Account Manager to join their esteemed team in George, Western Cape. This role is essential for nurturing and expanding existing client relationships, ensuring client satisfaction, and identifying opportunities for upselling and cross-selling our client's comprehensive suite of services. The successful candidate will act as the primary point of contact for a portfolio of corporate clients, understanding their evolving business needs and delivering tailored solutions that drive value and foster long-term partnerships. This position offers a unique opportunity to contribute to a company known for its innovation and commitment to client success within the vibrant George business landscape.

Key Responsibilities

• Manage and grow a portfolio of key corporate accounts, serving as the main point of contact.
• Develop a deep understanding of clients' business objectives and challenges to proactively offer relevant solutions.
• Conduct regular business reviews with clients to assess satisfaction and identify opportunities for service enhancement.
• Drive revenue growth within existing accounts through strategic upselling and cross-selling initiatives.
• Prepare and present proposals, quotes, and service agreements to clients.
• Address and resolve client issues promptly and effectively, escalating when necessary.
• Collaborate with internal departments (e.g., technical support, operations) to ensure seamless service delivery.
• Monitor client performance metrics and provide regular reports to management.
• Contribute to the development of account management strategies and best practices.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role, preferably within the technology or services sector.
• Demonstrated ability to manage and grow a portfolio of accounts, consistently meeting or exceeding revenue targets.
• Excellent communication, presentation, and interpersonal skills, with a strong ability to build trust and rapport.
• Strong negotiation and problem-solving abilities.
• Proficiency in CRM software and a good understanding of sales processes.
• Ability to work independently and manage time effectively in the George, Western Cape area.
• A proactive approach to client relationship management and a commitment to delivering exceptional service.
• Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.

Benefits

• Competitive salary package with performance-based incentives.
• Medical aid and retirement fund benefits.
• Opportunities for continuous learning and professional development.
• A dynamic and supportive team environment.
• Exposure to cutting-edge technology solutions.
• Travel allowance for client visits within the George region.