Account Manager - Enterprise

Placements24; Rustenburg; In loco; ZAR 520.000 - 860.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonuses

Medical aid

Retirement fund

Professional development

Company car

Fuel allowance

Team culture

Descrizione del lavoro

Placements24 in Rustenburg is seeking an experienced Account Manager to lead a portfolio of enterprise clients, delivering strategic value and ensuring exceptional service.

You will act as the primary contact, drive retention, identify upsell opportunities, and collaborate with sales, support and product teams to optimize the client experience.

The ideal candidate has 5+ years in account management, strong communication and negotiation skills, and proven revenue growth with enterprise accounts.

Competenze

• 5+ years of Account Management experience with enterprise clients.
• Proven track record of managing client relationships and driving revenue growth.
• Excellent communication, negotiation, and problem-solving skills.
• Experience with Salesforce or other CRM software.

Mansioni

• Manage and grow a portfolio of enterprise-level clients, ensuring high satisfaction and retention.
• Develop and execute account management plans to meet or exceed revenue targets.
• Act as the main point of contact, addressing client inquiries, issues, and concerns promptly.
• Identify opportunities for upselling and cross-selling additional products and services.
• Conduct regular business reviews with clients to assess needs and demonstrate value.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience.

Conoscenze

Account management

Enterprise clients

Communication

Negotiation

Problem-solving

Independent work

Strumenti

Salesforce

Descrizione del lavoro

About the Role

Our client is seeking an experienced and dedicated Account Manager to manage key enterprise accounts in the Rustenburg area. This critical role involves building and maintaining strong relationships with major clients, understanding their business needs, and ensuring they receive exceptional service and value from our products and services. You will act as the primary point of contact, driving client retention, identifying upsell and cross-sell opportunities, and ensuring overall client satisfaction. The ideal candidate is a strategic thinker with a proven ability to manage complex client portfolios and contribute to the company's sustained growth within the enterprise sector, fostering long-term partnerships and exceptional service delivery.

Key Responsibilities

• Manage and grow a portfolio of enterprise-level clients, ensuring high levels of satisfaction and retention.
• Develop and execute account management plans to meet or exceed revenue targets for assigned accounts.
• Act as the main point of contact, addressing client inquiries, issues, and concerns promptly and effectively.
• Identify opportunities for upselling and cross-selling additional products and services.
• Conduct regular business reviews with clients to assess needs and demonstrate value.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience.

Requirements

• 5+ years of experience in Account Management, particularly with enterprise clients.
• Proven track record of successfully managing client relationships and driving revenue growth.
• Excellent communication, negotiation, and problem-solving skills.
• Strong understanding of business principles and client relationship management strategies.
• Ability to work independently and manage multiple priorities effectively.
• Experience with CRM software (e.g., Salesforce) is required.

Benefits

• Competitive salary with performance-based bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development and attending industry conferences.
• Company car and fuel allowance for business travel.
• A collaborative and supportive team culture focused on client success.