Enterprise Account Manager — Growth & Retention Leader

Placements24; Rustenburg; On-site; ZAR 520,000 - 860,000; Full time

Benefits offered by this job

Performance bonuses

Medical aid

Retirement fund

Professional development

Company car

Fuel allowance

Team culture

Job summary

Placements24 in Rustenburg is seeking an experienced Account Manager to lead a portfolio of enterprise clients, delivering strategic value and ensuring exceptional service.

You will act as the primary contact, drive retention, identify upsell opportunities, and collaborate with sales, support and product teams to optimize the client experience.

The ideal candidate has 5+ years in account management, strong communication and negotiation skills, and proven revenue growth with enterprise accounts.

Qualifications

• 5+ years of Account Management experience with enterprise clients.
• Proven track record of managing client relationships and driving revenue growth.
• Excellent communication, negotiation, and problem-solving skills.
• Experience with Salesforce or other CRM software.

Responsibilities

• Manage and grow a portfolio of enterprise-level clients, ensuring high satisfaction and retention.
• Develop and execute account management plans to meet or exceed revenue targets.
• Act as the main point of contact, addressing client inquiries, issues, and concerns promptly.
• Identify opportunities for upselling and cross-selling additional products and services.
• Conduct regular business reviews with clients to assess needs and demonstrate value.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience.

Skills

Account management

Enterprise clients

Communication

Negotiation

Problem-solving

Independent work

Tools

Salesforce

Job description

Placements24 in Rustenburg is seeking an experienced Account Manager to lead a portfolio of enterprise clients, delivering strategic value and ensuring exceptional service.

You will act as the primary contact, drive retention, identify upsell opportunities, and collaborate with sales, support and product teams to optimize the client experience.

The ideal candidate has 5+ years in account management, strong communication and negotiation skills, and proven revenue growth with enterprise accounts.