Account Manager - Enterprise

Placements24; Gqeberha; On-site; ZAR 720,000 - 960,000; Full time

Benefits offered by this job

Base salary with performance bonuses

Comprehensive medical, dental, and vis

Professional growth opportunities

Company car and fuel allowance

Supportive team environment

Job summary

Placements24 is seeking an experienced Account Manager to grow key enterprise client relationships in Port Elizabeth, Eastern Cape. You will be the primary contact for major accounts, align solutions with evolving business needs, and drive client success across our portfolio.

The ideal candidate has strong B2B sales experience, exceptional communication, and a proven track record in retaining and expanding strategic accounts, with the ability to navigate complex enterprise environments.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years enterprise account management experience.
• Proven track record in retaining and growing key accounts.
• Strong understanding of B2B sales cycles and client relationship management.
• Excellent communication, presentation, and problem-solving skills.
• Proficiency with CRM software and sales tools.

Responsibilities

• Manage a portfolio of enterprise-level accounts and build long-term relationships.
• Develop and execute account plans to drive revenue growth and retention.
• Conduct quarterly business reviews to assess satisfaction and identify expansion opportunities.
• Coordinate with internal teams to ensure seamless service delivery.
• Resolve client issues promptly to maintain high satisfaction.
• Stay informed on industry trends and client objectives to provide strategic guidance.

Skills

Account management

B2B sales

CRM software

Client communication

Presentations

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM software

Sales tools

Job description

About the Role

Our client is seeking a dedicated and experienced Account Manager to manage and grow key enterprise client relationships within the Port Elizabeth, Eastern Cape region. This role is critical in ensuring client satisfaction, driving retention, and identifying opportunities for upselling and cross-selling our client's comprehensive range of services. You will act as the primary point of contact for major accounts, understanding their evolving business needs and aligning our solutions accordingly. The ideal candidate possesses exceptional client management skills, a strong business acumen, and a passion for delivering outstanding value. This position offers a challenging yet rewarding opportunity to shape client success.

Key Responsibilities

• Manage a portfolio of enterprise-level accounts, fostering strong, long-term client relationships.
• Develop and execute account plans to achieve revenue growth and client retention targets.
• Conduct regular business reviews with clients to assess satisfaction and identify opportunities for expansion.
• Act as the main liaison between clients and internal departments to ensure seamless service delivery.
• Resolve client issues promptly and effectively, ensuring high levels of satisfaction.
• Stay informed about industry trends and client business objectives to provide strategic guidance.

Requirements

• Minimum of 5 years of experience in account management, particularly with enterprise clients.
• Demonstrated success in retaining and growing key accounts.
• Strong understanding of B2B sales cycles and client relationship management.
• Excellent communication, presentation, and problem-solving skills.
• Proficiency in CRM software and sales/account management tools.
• A Bachelor's degree in Business, Marketing, or a related field.

Benefits

• Competitive base salary and attractive performance-based bonuses.
• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional growth and career advancement.
• Company car and fuel allowance provided for client visits.
• A supportive team environment focused on client success.