Bilingual Medical Front Desk (Spanish/English) — Remote

Go Lean Health; Valencia; Remote; VES 6,509,000 - 9,270,000; Part time

Job summary

Go Lean Health seeks a Bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonology practice from a remote setting. You will manage bilingual patient communications, assist with clinics across multiple locations, and handle EMR workflows with a focus on accuracy, empathy, and patient satisfaction.

The role requires at least 1 year of U.S.-based healthcare support, HIPAA awareness, and strong bilingual communication.

Qualifications

• Two languages: fluent Spanish and English for patient coordination.
• Minimum 1 year supporting U.S.-based healthcare practices as a VMA.
• Experience with patient calls, scheduling, EMR documentation, and workflows.
• HIPAA compliance knowledge or willingness to certify before start.
• Ability to work independently in a remote team and manage priorities.

Responsibilities

• Handle bilingual patient communications by phone and messages.
• Support clinical administrative tasks in the EMR and scheduling.
• Collaborate with VMAs and clinic staff to maintain coverage and SOPs.

Skills

Bilingual Proficiency

Healthcare Experience

Administrative Skills

Communication

Compliance

Remote Work Readiness

Tools

AthenaHealth EMR

Job description

Go Lean Health seeks a Bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonology practice from a remote setting. You will manage bilingual patient communications, assist with clinics across multiple locations, and handle EMR workflows with a focus on accuracy, empathy, and patient satisfaction.

The role requires at least 1 year of U.S.-based healthcare support, HIPAA awareness, and strong bilingual communication.