Bilingual Remote Medical Front Desk - Spanish/English

Go Lean Health; Caracas; On-site; VES 6,882,000 - 8,029,000; Part time

Job summary

Go Lean Health is seeking a reliable Virtual Medical Assistant / Medical Receptionist to support a busy US-based skin clinic. This remote role focuses on frontline patient communication, scheduling, insurance verification, and administrative support so the in-clinic team can concentrate on direct patient care.

Bilingual Spanish and English communication is required. The ideal candidate has at least one year of experience supporting a US healthcare practice, is comfortable handling front desk

Qualifications

• Must be fully fluent in both Spanish and English.
• Minimum of 1 year of experience supporting a US-based medical clinic.
• Strong experience with medical receptionist or front desk tasks.
• Comfortable handling patient calls in a busy healthcare setting.
• Knowledge of insurance verification and prior authorization workflows.

Responsibilities

• Phone Management: Answer inbound calls promptly and professionally.
• Appointment Scheduling: Manage the clinic calendar and schedule patient appointments.
• Insurance Verification: Verify patient insurance coverage and eligibility.
• Prior Authorizations: Coordinate prior requests for treatments or medications.

Skills

Bilingual Spanish/English

Front desk experience

Phone etiquette

Healthcare administration

Job description

Go Lean Health is seeking a reliable Virtual Medical Assistant / Medical Receptionist to support a busy US-based skin clinic. This remote role focuses on frontline patient communication, scheduling, insurance verification, and administrative support so the in-clinic team can concentrate on direct patient care.

Bilingual Spanish and English communication is required. The ideal candidate has at least one year of experience supporting a US healthcare practice, is comfortable handling front desk