Jobs in United States

Vice President of Adult Services — Full-Time | Massachusetts | May Institute

Lead With Purpose. Inspire Teams. Transform Lives.

May Institute is seeking a compassionate, strategic, and data-informed Vice President of Adult Services to guide the growth and excellence of our adult day and residential programs. This senior leadership role blends mission-driven leadership with strong operational and financial acumen, ensuring that every individual we support receives high-quality, person-centered care while programs remain sustainable and impactful.

You will oversee program operations across multiple locations, lead a team of directors, and partner with executive leadership to use data to inform decisions, drive quality improvement, and shape the future of adult services at May Institute.

• Champion Person-Centered Care – Ensure services respect individual preferences, promote dignity, and empower those we support to live meaningful, independent lives.
• Use Data to Drive Quality – Monitor key program indicators such as satisfaction, engagement, and service utilization to continuously enhance outcomes.
• Foster Program Excellence – Guide the delivery of evidence-based services that meet or exceed regulatory and accreditation standards.
• Support and Develop Leaders – Mentor and empower program directors to build engaged teams, solve operational challenges, and deliver consistently excellent care.
• Steward Resources Wisely – Oversee budgets and resources to ensure programs are financially sustainable while prioritizing quality of care.
• Advance Innovation and Growth – Identify trends and emerging needs, using data to inform strategic decisions and expand services.
• Build Collaborative Partnerships – Strengthen relationships with families, state agencies, funders, and community partners to enhance opportunities for those we serve.
• Represent May Institute – Serve as an ambassador at local, regional, and national events, highlighting our outcomes and best practices.

• Education – MBA or other advanced degree strongly preferred.
• Proven Leadership Experience – 7+ years of senior leadership experience in adult services or other human services settings. Experience supervising a dispersed residential system is required.
• Operational and Financial Acumen – Experience using data dashboards, budgets, and KPIs to guide decisions and measure success.
• Commitment to Quality – Deep knowledge of person-centered planning, regulatory compliance, and evidence-based service models.
• Collaborative Leadership Style – Skilled at building strong, inclusive teams and fostering cross-functional collaboration.
• Strategic Perspective – Ability to balance day-to-day operations with long-term vision and growth planning.
• Mission-Driven Mindset – Passion for advancing dignity, choice, and independence for individuals with developmental disabilities.

• Mission-Driven Work – Lead programs that change lives and expand opportunities for people with developmental disabilities.
• Strategic Impact – Partner with senior executives to shape the future of adult services using data and innovation.
• Professional Growth – Influence system-level decisions and create programs that can serve as national models of excellence.
• Comprehensive Benefits – Competitive salary, health coverage, tuition reimbursement, student loan support, generous PTO, and 403(b) with employer match.