Specialist Jobs in Scottsdale

This is a remote position. Paradigm is seeking a Legal Specialist to support a global legal industry client. This role focuses on completing assigned tasks accurately and on time, handling consumer‑facing discussions with professionalism and empathy, and serving as an escalation point for issues that fall outside standard processes. The Specialist will work closely with internal teams, project managers, and clients to ensure high‑quality work, meet deadlines, and uphold a strong client‑focused approach.

Type: 2 year contract

Location: Remote, USA in approved states

Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days

Assignment lengths are estimated based on the expected load or scope of work.

• Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence.
• Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, and implement feedback as required.
• Work effectively in a highly collaborative environment with a variety of business partners.
• Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project.
• Assist the supervisor or PM in resolving any issues that might arise; monitor the overall health of the case by identifying any errors and creating solutions for resolution.

• JD from an accredited US law school or foreign law degree and LLM.
• Flexible and customer service focused.
• Outstanding written and verbal communication skills are required, with the ability to clearly communicate complex ideas to diverse audiences.
• Ability to handle changing or competing priorities to support business needs.
• Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking, and a keen attention to detail are all required.
• Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook.
• Integrity – Behaves in an honest, fair, and ethical manner; shows consistency in words, actions, and commitment; respects confidentiality.
• Client Focus – Acts with the clients, both internal and external, in mind; builds collaborative relationships; seeks to understand client needs and address concerns.
• Results‑Driven – Sets stretch goals for personal and team accomplishment; works tenaciously to achieve those goals; acts with urgency; takes initiative; establishes metrics to monitor progress.
• Entrepreneurial Orientation – Proposes innovative solutions to customers and business partners; encourages entrepreneurial behavior; demonstrates willingness to take calculated risks.

Paradigm offers a competitive benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.

Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.