Youth Programs Administrative Clerk

City of Baltimore, Department of Planning; Chicago (IL); On-site; USD 21,000 - 40,000; Full time

Job summary

City of Baltimore is seeking a YouthWorks Support Specialist to provide front-line service delivery and assist with youth and worksite coordination for 500-700 youth across 30-50 worksites.

Under MOED procedures, you will answer calls, process timesheets, assist with registrations, coordinate events, and help ensure safe, compliant work environments while maintaining accurate data and records.

Qualifications

• High school diploma or GED.
• 1 year customer service experience.
• 3 years in human services with youth programs.
• Equivalency notes: equivalent education and experience accepted.

Responsibilities

• Answer, screen, and direct calls to the appropriate person or unit.
• Commute to worksite partner locations to conduct site visits and ensure safety/compliance.
• Assist youth & worksites with YW applications.
• Assist with registration sessions, community events, etc.

Skills

Customer service

Data entry

Time management

Communication

Education

High school diploma or GED

Tools

MS Office

Google Suite

Zoom

Microsoft Teams

Job description

City of Baltimore is seeking a YouthWorks Support Specialist to provide front-line service delivery and assist with youth and worksite coordination for 500-700 youth across 30-50 worksites.

Under MOED procedures, you will answer calls, process timesheets, assist with registrations, coordinate events, and help ensure safe, compliant work environments while maintaining accurate data and records.