Youth Programs Unit Clerk & Data Coordinator

City of Baltimore, Department of Planning; Baltimore (MD); On-site; USD 21,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Prescription drug coverage

Dental insurance

Vision insurance

Flexible spending account (FSA)

Wellness programs

Job summary

City of Baltimore MOED - Youth Services Division seeks a Unit Clerk (NCS) to support a youth employment program across multiple worksites in Baltimore. You will answer calls, assist with registrations, process timesheets and payroll issues, and help prepare materials for events while maintaining accurate data and files.

The role requires customer service experience, proficiency with Microsoft Office and Google Suite, and strong organization. A valid Maryland driver’s license is needed.

Qualifications

• High school diploma or GED required with 1+ year of customer service experience.
• Ability to review large volumes of data and meet daily quotas.
• Strong organizational skills and confidentiality.

Responsibilities

• Answer, screen, and direct calls to the appropriate person or unit.
• Process and approve youth timesheets and payroll issues.
• Organize, file, and scan documents to YouthWorks folders and system.
• Maintain accurate daily work logs and conduct site visits as needed.
• Assist with registrations, events, and distribution of materials to worksites.

Skills

Customer service

Verbal and written communication

Data entry

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Google Suite

Zoom / Google Meets / Microsoft Teams

Job description

City of Baltimore MOED - Youth Services Division seeks a Unit Clerk (NCS) to support a youth employment program across multiple worksites in Baltimore. You will answer calls, assist with registrations, process timesheets and payroll issues, and help prepare materials for events while maintaining accurate data and files.

The role requires customer service experience, proficiency with Microsoft Office and Google Suite, and strong organization. A valid Maryland driver’s license is needed.