Youth Center Front Desk & Safety Officer

Jacob A Riis Neighborhood Settlement; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Jacob A. Riis Neighborhood Settlement (Riis Settlement) operates the Queensbridge Community Center in Long Island City, NY.

The Front Desk Security role maintains a safe, professional environment at the building entrance, monitors access, handles sign-ins, and supervises youth awaiting pickup. Responsibilities include answering phones, supporting opening/closing, logging daily activities, and mediating conflicts.

Qualifications

• Valid NYS Security Guard License.
• Minimum of two (2) years’ experience as a security guard.
• Background clearance including fingerprinting and checks.
• Experience in a youth setting preferred.
• High School Diploma or G.E.D. required.
• Strong interpersonal, oral and written communication skills.
• Detail-oriented with good organizational follow-up.
• Willingness to learn and adapt in a non-profit environment.

Responsibilities

• Monitor entrances and exits; prevent unapproved entry and direct disturbances to leave.
• Provide a safe atmosphere for participants, staff and visitors.
• Supervise youth awaiting pickup and mediate conflicts.
• Answer phones and cover front desk; log daily activities.
• Open/close procedures and daily sign-in/out processes.
• Respond to emergencies in an orderly manner.
• Communicate openly and responsively in all situations.
• Work with diverse populations and be a team leader.

Skills

NYS Security Guard License

Security experience

Interpersonal skills

Team leadership

Bilingual English/Spanish

Education

High School Diploma or G.E.D.

Job description

Jacob A. Riis Neighborhood Settlement (Riis Settlement) operates the Queensbridge Community Center in Long Island City, NY.

The Front Desk Security role maintains a safe, professional environment at the building entrance, monitors access, handles sign-ins, and supervises youth awaiting pickup. Responsibilities include answering phones, supporting opening/closing, logging daily activities, and mediating conflicts.