Front Desk Security & Community Safety Lead

Jacob-A-Riis-Neighborhood-Settlement; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Jacob A. Riis Neighborhood Settlement is seeking a Front Desk Security professional to maintain a safe environment at the facility’s main entrance.

Responsibilities include monitoring entrances, verifying access, supervising pickup, mediating conflicts, and responding to emergencies. The role requires a NYS Security Guard License, with at least two years of security experience and strong interpersonal and communication skills.

Qualifications

• Valid NYS Security Guard License.
• Minimum of two (2) years’ experience as a security guard.
• Background clearance; fingerprinting; sex offender check list.
• Experience in a youth setting preferred.
• Excellent interpersonal, oral and written communication skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Maintain strict boundaries with staff and participants; ensure safety.
• Monitor entrances and exits; verify authorized access and sign-ins.
• Mediate conflicts and direct unapproved individuals off property.
• Patrol site; check for unsafe conditions; respond to emergencies.
• Answer phones and cover front desk; log daily activities.
• Open and close procedures and document daily occurrences.

Skills

NYS Security Guard License

Bilingual English/Spanish

Excellent communication

Interpersonal skills

Safety awareness

Education

High School Diploma or GED

Job description

Jacob A. Riis Neighborhood Settlement is seeking a Front Desk Security professional to maintain a safe environment at the facility’s main entrance.

Responsibilities include monitoring entrances, verifying access, supervising pickup, mediating conflicts, and responding to emergencies. The role requires a NYS Security Guard License, with at least two years of security experience and strong interpersonal and communication skills.