Workplace Experience Leader

CBRE, Inc.; San Jose (CA); On-site; USD 110,000 - 130,000; Full time

Job summary

CBRE, Inc. is seeking a Workplace Experience Manager in San Jose to lead a team delivering concierge, reception, meeting & event management, and related office duties within a designated building.

You will supervise staff, set schedules, coach performance, and develop staffing solutions to ensure world-class service for clients and visitors, while building strong client relationships and managing vendor contracts.

Qualifications

• Bachelor's Degree preferred with 3–5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, and measuring performance.

Responsibilities

• Provide formal supervision to employees and conduct performance evaluations.
• Coordinate and manage the team's daily activities and schedules.
• Build and maintain trusted client relationships and negotiate with clients/partners.
• Drive process improvements and develop strategic solutions.
• Address safety, training needs, and vendor management.

Skills

Staff supervision

Staffing & hiring

Leadership

MS Office

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

CBRE, Inc. is seeking a Workplace Experience Manager in San Jose to lead a team delivering concierge, reception, meeting & event management, and related office duties within a designated building.

You will supervise staff, set schedules, coach performance, and develop staffing solutions to ensure world-class service for clients and visitors, while building strong client relationships and managing vendor contracts.