Workplace Experience Lead

CBRE, Inc.; Sunnyvale (CA); On-site; USD 71,000 - 95,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Supervisor in Sunnyvale, CA to oversee the delivery of workplace experience services. The role focuses on supervising staff, coordinating daily activities, and ensuring exceptional client and visitor service.

You will manage costs, approve materials, and maintain databases while enforcing safety standards and contributing to business continuity planning. A strong emphasis on teamwork and brand-aligned service is essential.

Qualifications

• 5+ years of supervisory or lead experience.
• Excellent written and verbal communication.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Coordinate and manage the team's daily activities and schedules.
• Maintain records of costs for workplace team activities and review invoices.
• Respond to customer requests and complaints about experience services.
• Approve client materials and ensure alignment with brand guidelines; maintain data integrity in databases and tools.
• Develop and maintain vendor partnerships; assist with contract negotiations and ensure insurance/docs are up to date.
• Deliver a world-class orientation for new employees and develop methods to meet objectives.

Skills

Supervisory experience

Customer service

Organizational skills

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Workplace Experience Supervisor in Sunnyvale, CA to oversee the delivery of workplace experience services. The role focuses on supervising staff, coordinating daily activities, and ensuring exceptional client and visitor service.

You will manage costs, approve materials, and maintain databases while enforcing safety standards and contributing to business continuity planning. A strong emphasis on teamwork and brand-aligned service is essential.