Guest Experience & Office Operations Lead

CBRE, Inc.; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

CBRE, Inc. in San Jose is seeking a Workplace Experience Coordinator to deliver world‑class customer service to employees and visitors. You will greet entrants, issue visitor and parking passes, escort guests, and coordinate meeting spaces and events throughout the building.

The role requires professional communication, problem solving, data gathering, and the ability to present materials. You will support vendors and staff, participate in orientation and training, and help identify process

Qualifications

• Experience delivering customer service in a corporate environment.
• Ability to greet guests, manage passes, and coordinate meetings.
• Strong communication and problem-solving skills.

Responsibilities

• First point of contact for entrants; greet, pass issuance, escort guests.
• Answer phones professionally and manage meeting logistics.
• Coordinate activities and maintain office supplies and equipment.
• Address inquiries and coordinate with vendors and staff as needed.
• Support new hire orientation and produce presentations for groups.

Skills

Customer service

Front-desk reception

Communication

Meeting coordination

Problem solving

Data gathering & analysis

Presentation skills

Tools

MS Office

PowerPoint

Job description

CBRE, Inc. in San Jose is seeking a Workplace Experience Coordinator to deliver world‑class customer service to employees and visitors. You will greet entrants, issue visitor and parking passes, escort guests, and coordinate meeting spaces and events throughout the building.

The role requires professional communication, problem solving, data gathering, and the ability to present materials. You will support vendors and staff, participate in orientation and training, and help identify process