Workplace Experience Host

CBRE Group, Inc.; Menlo Park (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Associate in Menlo Park, CA to deliver world-class customer service to employees and guests.

You will be the first point of contact, greet visitors, issue passes, coordinate events, and support daily office operations with a professional, hospitality-driven approach. You will handle calls, prepare presentations, manage supplies, and ensure brand standards are followed while maintaining security procedures and a safe, welcoming environment for

Qualifications

• Experience delivering high-level customer service in a corporate environment.
• Strong communication and interpersonal skills for diverse groups.
• Ability to manage inquiries with a professional, customer-centric approach.

Responsibilities

• Greet visitors and employees, issue passes, and follow security protocols.
• Answer phones professionally and support briefing material and presentations.
• Coordinate activities including dining, recreation and meetings as needed.
• Oversee office supplies, meeting coordination, and equipment care.
• Address inquiries and resolve issues with a solution-focused attitude.
• Ensure materials align with client and brand guidelines.

Skills

Customer service

Hospitality

Communication

Job description

CBRE Group, Inc. is seeking a Workplace Experience Associate in Menlo Park, CA to deliver world-class customer service to employees and guests.

You will be the first point of contact, greet visitors, issue passes, coordinate events, and support daily office operations with a professional, hospitality-driven approach. You will handle calls, prepare presentations, manage supplies, and ensure brand standards are followed while maintaining security procedures and a safe, welcoming environment for