Workplace Experience Lead: Front Desk & Events

CBRE Group, Inc.; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

CBRE is seeking an Experience Coordinator to manage front-of-house operations and create a welcoming, secure environment for employees and visitors. You will greet guests, handle visitor management, coordinate mail and supplies, and support event logistics to keep daily activities running smoothly.

You will also oversee maintenance dispatch, coordinate with vendors, and ensure service levels are met while delivering exceptional guest experiences at a dynamic workplace.

Qualifications

• Front-of-house experience preferred.
• Excellent communication and organizational skills.
• Ability to manage multiple tasks and respond calmly under pressure.

Responsibilities

• Greet visitors, issue passes, and enforce security protocols to keep the site secure and welcoming.
• Answer calls professionally and create a positive first impression.
• Address inquiries and complaints with professional, timely solutions.

Skills

Customer service

Communication skills

Problem solving

Job description

CBRE is seeking an Experience Coordinator to manage front-of-house operations and create a welcoming, secure environment for employees and visitors. You will greet guests, handle visitor management, coordinate mail and supplies, and support event logistics to keep daily activities running smoothly.

You will also oversee maintenance dispatch, coordinate with vendors, and ensure service levels are met while delivering exceptional guest experiences at a dynamic workplace.