Workplace Experience & Facilities Coordinator

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) in New York is seeking a Workplace Coordinator to manage daily facilities operations and workplace services for client offices, ensuring a top-tier experience for employees and visitors. You will coordinate service delivery, respond to workplace needs, and support office operations that boost productivity and comfort.

As a frontline workplace ambassador, you will work with vendors and internal teams, maintain asset records, coordinate moves, and support

Qualifications

• HS diploma or GED or equivalent.
• 2+ years of experience in facilities coordination, office management, or similar role.
• Strong customer service orientation with excellent interpersonal skills.
• Experience with service request management and problem resolution.
• Knowledge of facility operations and workplace services; proficient in facility management systems and MS Office.
• Strong organizational skills with ability to prioritize multiple tasks and adapt to changing priorities.
• Excellent communication skills with experience coordinating service providers or vendors and managing inventory or space coordination.

Responsibilities

• Coordinate daily workplace operations, including cleaning, maintenance, and service delivery.
• Process and manage workplace service requests through the service management system; be the primary contact for facilities inquiries.
• Coordinate space changes, including moves, adds, and changes to workstations.
• Manage inventory and ordering of office supplies, furniture, and workplace essentials; maintain asset records.
• Coordinate with vendors and service providers to ensure effective, consistent service delivery.
• Conduct regular facility inspections and quality assurance checks; coordinate meeting room setups and events.
• Support visitor management, employee onboarding, emergency procedures, and sustainability initiatives.

Skills

Facilities coordination

Customer service

Service request management

Vendor coordination

Problem resolution

Organizational skills

Communication skills

Education

Associate's or Bachelor's degree in Facilities Management or related field

Facility Management Professional (FMP) certification

Tools

MS Office

Service management system

Job description

Jones Lang LaSalle Incorporated (JLL) in New York is seeking a Workplace Coordinator to manage daily facilities operations and workplace services for client offices, ensuring a top-tier experience for employees and visitors. You will coordinate service delivery, respond to workplace needs, and support office operations that boost productivity and comfort.

As a frontline workplace ambassador, you will work with vendors and internal teams, maintain asset records, coordinate moves, and support